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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old December 1st, 2004
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Crusher103 is flying high
Angry it crashes

My computer crashes after around 30min of running Limewire, why does it do this. It's really annoying, please help
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  #2 (permalink)  
Old December 1st, 2004
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Try updating your Java: Java 1.4.2 (click on link)
Which version of LW did you install. Did you use the english installer or the international installer. Better to use the english one.
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Old December 2nd, 2004
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The free one 4.0.8, English installer
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Old December 2nd, 2004
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Then try to Install LW 4.2.4 (english installer only!) BUT update your Java 1st! Very important!

Make a note of your LW settings. Then delete LW's settings by deleting the folder called .limewire. Found here: C:/Documents And Settings/your_username/.limewire There might be some corruption there.
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Old January 4th, 2005
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My computer still crashes first it will freeze for 30sec and than work for about 5 and than freeze than I'll get the infamous blue screen than the computer restarts itself
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Old January 4th, 2005
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Uh-Oh! Search the word BLUE on the forum. Use the search button above right. Blue screens are usually caused by hardware issues.

Try these things:

1. Repair LimeWire using the Add/Remove Programs utility. Go to Control Panel then Add/Remove Programs & click on Limewire on the Change/Remove button & it comes up with options and one of them is Repair. Try this.

2. Right-clicking the Limewire icon and going to properties and changed compatability setting to Windows 2000.

3. Update your Java version 1.5 (take the JRE) (This is a later version Java than I originally suggested.)

4. Right-click on the Limewire icon on the desktop and click on Run as. Then it should come up showing the current user and then switch it over to Administrator.

5. Delete the LW Preferences folder called .limewire (whilst LW is closed!) Found here: Windows NT 4.0 / 2000 / XP: C:/Documents And Settings/your_username/.limewire OR Windows 98 / ME: Your .limewire folder is in "C:\Documents and Settings\Username"

6. Force IP within LW: Force IP instructions & sample image

After that, here's some hints: A well set-up LW can start to automatically continue its dwnlding after it's settled down perhaps 2 out of 3 times you open LW. Optimising LW & Maximising Uplds & Dwnlds A (1st post only) & also Part B which is even better & last & least are search & dwnld hints. The latter one I've been thinking about re-writing for some time. That's just for playing it safe. eg- I show all speeds & qualities.
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Old January 4th, 2005
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Default Crash n Burn

I had this problem when I had Zone Alarm pro, had to uninstall it because it was just too unstable. Now I have Mc afee, I can disable it during Lime Wire to get better results and d/l. But no crashing so far, Zone Alarm can't be totally disabled, even hard to get rid of once removed.
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Old January 5th, 2005
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I'll try this but if it doesn't work I might have to switch to something different because this is very VERY annoying problem But thank U guys for Ur help I'll update U a bit later on my progress
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Old January 5th, 2005
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Your advice didn't help, it gave me the blue screen and restarted
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Old January 5th, 2005
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As I suggested earlier, search the word BLUE on the forum. Press the Search button & type that word in. Blue Screen problems are generally hardware issues. Sure a particular softw may set it off, but the underlying issue is with hardw... I left a link in a post about blue screens which explains the problem quite well. You'll find it if you want to.
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