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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #11 (permalink)  
Old January 30th, 2005
Apprentice
 
Join Date: January 30th, 2005
Posts: 9
Anne Messner is flying high
Default oh

also, the DOS window said nothing in it for the split second it was up on the screen
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  #12 (permalink)  
Old January 30th, 2005
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

Hi Anne,

The LimeWire.jar file is under C:\Program Files\LimeWire, not under the root subdirectory. You double-clicked on that (not one of the other many .jar files) and nothing happened?

Hrmph.

Have you gone in Control Panel -> Add/Remove programs, uninstalled Java, gone to java.com & reinstalled it?

There's not much else I can do to troubleshoot this right now. We'll try to build a more debuggable version of LimeWireDebug.exe to trace exactly what's going wrong. We'll have that ready sometime late tomorrow.

Also --

Do you happen to have a file called "launch.properties" in your C:\Program Files\LimeWire directory? If so, delete it and try launching LimeWire again. If not, we'll have to wait for the newer LimeWireDebug.
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  #13 (permalink)  
Old January 30th, 2005
Apprentice
 
Join Date: January 30th, 2005
Posts: 9
Anne Messner is flying high
Default

yes clicked on limewire.jar, so whats the deal then, I paid for this but cant use it? I will try the java thing, havent done that, but my prospects arent high. how am i going to get this to work? and if i cant how can i make sure im not charged on my credit card for it?
thanks
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  #14 (permalink)  
Old January 30th, 2005
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

You'll have to wait until normal working hours on a weekday until we can actually build an exe that can help us figure out what's causing the problem.

Until then, you can use the free version. If that isn't working, I apologize, but there's not much else I can do.
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  #15 (permalink)  
Old January 30th, 2005
Apprentice
 
Join Date: January 30th, 2005
Posts: 9
Anne Messner is flying high
Default hey

I reinstalled java and the program just worked. I dont get it but sorry to bother you all day. my comp had two types of java on it, i removed them both, downloaded JRE 1.5 and restarted the comp, them installed it them limewire just started, got the PRO version working, thanks for the help. if i can help you out with info on the problems i was having let me know
thanks
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  #16 (permalink)  
Old January 30th, 2005
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
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Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

Sorry Sam. I was going to add a sample image too. lol I went to task manager & found 2 items belonging to LW in operation. One was 11 MB & I think the other was 33 MB in size. I cancelled both. Restarted Windows & this time LW started up ok & is now working ok. Sorry about that! (I installed on Drive C but I have another earlier version on Drive F. That might have been the problem! I guess I should delete the other!?!)

I noticed it has duplicated my port forwarding: ie: it has obviously detected this to be the case. But so far incoming is false. But that may be a limitation of VPC or b/c I may need to use a different port for my modem (ie:forward a separate port for windows.) They are set up as a lan (even though it's the one comp.)

I notice now that incoming is still false but I'm getting plenty of hits on my files. A couple have had 32 each & increasing. lol

Poor people! I'm getting a bit paranoid b/c I don't have protection at present.

Last edited by Lord of the Rings; January 30th, 2005 at 07:55 PM.
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