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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old April 22nd, 2005
Novicius
 
Join Date: April 22nd, 2005
Posts: 1
seekka777 is flying high
Default Can't Connect to internet while Limewire is Running

I have a Gateway 700 XL connected through an LAN, running on Windows XP Service Pack 2 and Limewire 4.8.1.When I start Limewire the program is able to connect fine and download the files great but if I try to get on the internet (IE 6) I cannot get onto any website at all. (this is being typed on a laptop while the computer with the problem is in for repair due to a power failure.) It says Page Cannot Be Displayed, DNS Error. If I start up Limewire and then close it out completely I still cannot get on the internet, if I completely restart the computer without opening Limewire, I can surf the web fine. Our ISP is Comcast and the laptop we have now is hooked up through the same internet as the other computer and this laptop is able to connect to the internet while Limewire is running. Any help would be greatly appreciated, thanks.
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  #2 (permalink)  
Old April 22nd, 2005
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 663
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

You need to make some bandwidth available for your browser. Go to Tools>Options>Uploads>Basic & reduce the upld to you have at least 1 or 2 KB/s free. And likewise go to Tools>Options>Downlds & free up 1 or 2 KB/s. If this isn't enough then free up more. If you find you don't have enough control then choose another connection type like Cable or Modem under Tools>Options>Speed. And press the Apply button after each & every change.
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  #3 (permalink)  
Old April 22nd, 2005
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 663
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Your bandwidth is quite mighty bp Max. But for me I have to limit my upld for LW otherwise I also can't browse. And sometimes I need to pause downlds since I'm at the bottom end of broadband speeds.
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