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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions |
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Please Help! I Can't start Limewire I had Limewire 4.9 and it worked fine. I added a router and it told me that I had to reconfigure the router to get it to work. But before I could do that, I found that I couldn't get Limewire to start when I clicked on it. Then a registry clean-up turned up a problem with a win 32 P2P file or driver that was a problem and deleted it. Now I have downloaded Limewire 10. But I still can't get it to start up from the program or the icon. WHAT DO I NEED TO DO??? Heip!!!! |
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Can you give us a total desciption of your set up: 1. OS version? (eg: Windows 98) 2. What firewalls you have? 3. How much ram? 4. Hard Disk space available? 5. Connection type? (eg: dialup, broadband, cable, etc.) 6. ** Modem & router brand name & model numbers? 7. Where are you trying to connect from (home, school, work, etc.)? 8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 9. Who is your isp provider (Internet Service Provider)? 10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 11. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link) |
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Can you give us a total desciption of your set up: 1. OS version? (Windows XP Home edition) 2. What firewalls you have? (Norton Antivirus and Windows - but I can't start Limewire even with them both turned off!) 3. How much ram? (total physical memory 256.oo MB, available physical memory 56.58 MB, Total virtual memory 2.00 GB, available Virtual memory 1.96 GB) 4. Hard Disk space available? (42.99 GB free space?) 5. Connection type? (eg: dialup, broadband, cable, etc.) DSL 6. ** Modem & router brand name & model numbers? (Linksys 2.4GHz Wireless-G router - Speedstream DSL modem) 7. Where are you trying to connect from (home, school, work, etc.)? (Home) 8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.LW 10, (Java 2Runtime Environment Standard edition v1.3.1_04 I can't even pull it UP to access a menu! When I click on the icon or the program file NOTHING happens! 9. Who is your isp provider (Internet Service Provider)? (Alltel) 10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. (the main computer in our home is sending a signal to THIS computer via wireless router) 11. Do this simple test for us. Using your browser go here: (it worked) Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link) |
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Go into your Linksys & make sure UPnP is active. Also make sure it's active for LW, LW's menu bar, Tools>Options>Advanced>firewalls. See Linksys UPnP setting (click on link) as yours will be similar. You shouldn't go without any firewalls. Deactive XP's FW & configure the 2nd one; * Configuring Norton Internet Security |
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Drat! My Lynksys does not have a tab called "administrative." IT has one called "routing" under the advanced tab. Nowhere does the word Upnp appear so that it can be enabled. Looks like it has to be manually configured. I don't know how to do this..what "paths" lead to limewire. I am freaking out because Christmas is tomorrow and I NEED Limewire! Thanks for trying. Do you know what to tell my router to do? Would Linksys know? Gerry |
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By wireless G router ... what model is that? Do you see it listed here? http://linksys.custhelp.com/cgi-bin/...p.php&p_tbl=13 |
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Then it is a WRT54G the link below is the start page for WRT54G. http://portforward.com/english/route...RT54Gindex.htm |
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I know you are probably tired of this. I clicked on the WRT54G link and that is not the right one. It says click on the security tab and then filters, etc. My router info windows don't look like this, nor do they have the infor I need. It must be one of ther versions, 1,2 or 5. When I pull up the page you sent listing the routers, and click on one of the versions of WRT54G, I can't get it to pull up. How do I get there myself so I can check them all out to see which one is mine? Thanks! Gerry |
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