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  #1 (permalink)  
Old November 8th, 2001
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Default Error: 1607 InstallShield error

When installing, it's quick and ok up until it after I tell it that it may install ISSCript.MSI, the InstallShield Script Runtime. That aborts the whole process. What gives?
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Old November 10th, 2001
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I encountered the same problem and here is what I did. First, I downloaded and installed the Java2M Runtime Environment as indicated on the Download page:

**Users who download this version must already have the Java2TM Runtime Environment, v. 1.3.1 (JRE) installed. You can get the JRE from the Sun web site at: http://java.sun.com/j2se/1.3/jre/

Then I rebooted my computer and began to install LimeWire again and it installed just fine.
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  #3 (permalink)  
Old November 10th, 2001
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Thanks-- I didn't have Java 2 installed when I tried it. Appreciate it!
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Old November 10th, 2001
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I do have Java installed, but it's still giving me the error. Any suggestions?
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  #5 (permalink)  
Old November 12th, 2001
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I had the same problem and the error i got was Error 1608: Unable to create installer instance. installation aborted.
I installed Java 2 and rebooted. re ran install...same error.
Any Help would be great. Thanks
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  #6 (permalink)  
Old January 12th, 2002
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I have this same problem too...

1607: Unable to Installshield scripting runtime.

I reinstalled Windows 2000 SP2 and it used to work, now it doesn't. Will someone who has fixed this problem please reply.
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  #7 (permalink)  
Old January 14th, 2002
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I would recommend uninstalling all current LimeWire versions in the Control Panels>>Add/Remove Programs window, restarting your machine, and running the installer again.

If this does not work and you are getting the 1608 error, you can also follow the instructions in our FAQ at:

http://www.limewire.com/index.jsp/faqs#Installation
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Old January 14th, 2002
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Here is InstallShield's diagnosis and solution for the 1607 problem:

Cause:
This error will occur if the permissions are not set correctly on the Installer folder found in the Windows folder.


Resolution:
If you cannot find the Installer folder it may be hidden on the system, in which case you can unhide it by going to Tools->Folder Options from Windows Explorer. Then, choose the View tab, and choose the "Show hidden files and folders" radio button under Files and Folders\Hidden files and folders.
Once this is done, right-click the Installer folder, and choose properties. Go to the Security tab, and make sure that the system as well as the user name trying to run the installation has full control on this folder.
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  #9 (permalink)  
Old January 15th, 2002
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Default 1608 Error

I have never used limewire. I get this error on install. It's gotta be sometihng in the installer. Can you offer and info for debugging the install?

I am using Win2k SP2

Thanx
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  #10 (permalink)  
Old January 16th, 2002
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Are you getting the 1607 or the 1608 error? If you're getting 1608, we have recently added an FAQ item for it at:

http://www.limewire.com/index.jsp/faqs
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