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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
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Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

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4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #21 (permalink)  
Old July 24th, 2006
Novicius
 
Join Date: July 21st, 2006
Posts: 4
Trigger5150 is flying high
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Just so you know, I went back to an older version that LOTR sent me and the same thing happened. I'm also having trouble shutting it down. It used to put an icon in the system tray that you could right click on and hit "exit", now the icon doesn't appear. Definitely something that needs to be figured out.
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  #22 (permalink)  
Old July 24th, 2006
abj abj is offline
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Once you install the latest version, 4.12.3, you can not get the video preview or Help links functions to work again by installing the previous or earlier versions. Seems that 4.12.3 does something to the system that returning to earlier versions will not correct. When I reinstalled the earlier versions and started Limewire, it would initially show the earlier version number and then quickly show the 4.12.3 screen again. The program would try to function as an earlier version but be overridden by the latest. Major problem introduced by Limewire in their latest release. Hope they come up with a fix quickly.
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  #23 (permalink)  
Old July 24th, 2006
abj abj is offline
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Regarding the Video Preview and Internet Links found in the Help tab in version 4.12.3 not working, I sent an e-mail with specific information to technical support yesterday. Hopefully they will respond with some information regarding a fix or technical solution to help us soon. If they read these messages, they will get more good information to help them troubleshoot the problem.
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  #24 (permalink)  
Old July 24th, 2006
abj abj is offline
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Just to let everyone know regarding my post number 22, YES, I did totally uninstall the latest version and deleted the .limewire folder and reinstall the latest Java version before installing the earlier version of Limewire. Made no difference. The Video Preview and Help links still did not work.
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  #25 (permalink)  
Old July 24th, 2006
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Join Date: July 8th, 2005
Posts: 9
hdemmon446 is flying high
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Bro, tech support isn't gonna help you.. I've tried. I have the exact same problems and there advice was, uninstall and reinstall.. LW, Java, blah blah..
its pointless to email those losers
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  #26 (permalink)  
Old July 24th, 2006
abj abj is offline
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FOUND A SOLUTION!!!! Boot your computer up in Safe Mode and then install the latest version. Did that on my computer and now both the Video Preview and Help links work. Do not know why you need SM but it worked. Must be a driver or dll conflict. Happiness to all if it works for you.
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  #27 (permalink)  
Old July 25th, 2006
Novicius
 
Join Date: July 21st, 2006
Posts: 4
Trigger5150 is flying high
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Worked for me too! Thanks for the solution abj and thanks to everyone else for their input.
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  #28 (permalink)  
Old July 25th, 2006
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
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Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
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How about this http://www.gnutellaforums.com/showth...hlight=default
Does that fix it for anyone?
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  #29 (permalink)  
Old July 25th, 2006
abj abj is offline
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Lord of the Rings, I assume that your question "Does that fix it for anyone" relates to the Limewire video preview and internet links problem(s) with the Help function in the latest release. If my assumption is correct that your question relates to this problem, loading Limewire 4.12.3 using safe mode worked for me on two computers (xp pro & home) and solved both computers problems with 4.12.3. Looking at Trigger 5150 post, it worked for him also. Hopefully, it will work for all that have this specific problem. As to your "How about this link," looks like the problem stated there was taken care of by you. I'm sure Deltastorm appreciated your help.
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  #30 (permalink)  
Old July 29th, 2006
Novicius
 
Join Date: July 15th, 2006
Posts: 4
Strangeles is flying high
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Thank you abj!!!!!!!!! That solved every problem! The icon is back in the tray, the help and forums are working and preview is working!
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