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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old November 27th, 2006
Apprentice
 
Join Date: November 27th, 2006
Posts: 5
13L00D RA!N is flying high
Default limewire problum (won't stop opening)

i am having trouble with limewire it won't stop opening i have tryed all the tricks and looked thoo all the threads about the same problum i have even deleted it compleatly off my comp. and it is still trying to open throo java normaly i shut limewire off cus it makes lag on my computer so i just download and shut it off but now it is opening itself i have even scaned my computer multiple times with up to date virus scaners and terminated every virus i had (3) and it just keeps opening
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  #2 (permalink)  
Old November 27th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
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birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Sounds like you have a virus. Click on the link below for more info. There are various fixes to try too
WARNING: Viruses on the network you should be aware of

You could also try this fix, it's worked for some people
http://www.gnutellaforums.com/showpo...&postcount=141

If those fixes don't work, or you don't feel confident to try them, you can always go to Norbiesworld & get some free computer help.:wink:
If you go to the site, register & follow the directions for free computer help, Norbie will check things out for you.

Always make sure that you're using a good AV program. Keep it updated & scan all downloaded files before opening.
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  #3 (permalink)  
Old November 27th, 2006
Apprentice
 
Join Date: November 27th, 2006
Posts: 5
13L00D RA!N is flying high
Default

actualy i am compleatly shure idon't have a virus cus normaly viruses use an amount of cpu and apper on th tsk mnger or are removed from the files i get from my anti virus stuff + i have 2 virus scaning programs on my coputer that i sandwitch together and i update them every day so my computer kills any virus befor it can cause any damage at all my friend had fixed it 1ce but he uninstaled it after fixing it and he don't remember when he did
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  #4 (permalink)  
Old November 27th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

If you're completely sure you don't have a virus, ok.
Just that the LW constantly popping up is a symptom of a virus & so is a continual popup showing Java errors after uninstalling LW.
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  #5 (permalink)  
Old November 28th, 2006
Novicius
 
Join Date: November 28th, 2006
Posts: 1
Robinann is flying high
Default Limewire wont uninstall

i am having problems ever since i opened up a corrupted file from limewire..limewire will start up automatically and wont stop no matter how many times i exit from it..also its messing up my computer a bit as well...i tried to uninstall it but it says the installer i am trying to use is corrupted or incomplete...and i might need to contact the owner for a new copy...why cant i just delete it and start again???? what do i do now?
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  #6 (permalink)  
Old November 28th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

If your computer is infected, uninstalling LW won't do any good. The virus remains. You can uninstall LW but will still get errors popping up.
Please look at post #2 of this thread.
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  #7 (permalink)  
Old November 28th, 2006
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
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Quote:
Originally Posted by 13L00D RA!N
actualy i am compleatly shure idon't have a virus cus normaly viruses use an amount of cpu and apper on th tsk mnger or are removed from the files i get from my anti virus stuff + i have 2 virus scaning programs on my coputer that i sandwitch together and i update them every day so my computer kills any virus befor it can cause any damage at all my friend had fixed it 1ce but he uninstaled it after fixing it and he don't remember when he did
You really need to listen to what Birdy has advised you...You have a virus and running 2 AV's together is cause for disaster as they will clash and wont protect you at all....
__________________


If you dont live for something...
You die for nothing...
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  #8 (permalink)  
Old November 28th, 2006
Apprentice
 
Join Date: November 27th, 2006
Posts: 5
13L00D RA!N is flying high
Default

Quote:
Originally Posted by wondering why
You really need to listen to what Birdy has advised you...You have a virus and running 2 AV's together is cause for disaster as they will clash and wont protect you at all....
i have 2 anit virus thing running and it kills the virusesw but i have 2 scaning things on my comp. that destroy anything that gets throo or well i use them to destroy anthing that might get throo
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  #9 (permalink)  
Old November 28th, 2006
Apprentice
 
Join Date: November 27th, 2006
Posts: 5
13L00D RA!N is flying high
Default

i use ad awere and spy bot and i sandwitch them when i scan my comp. like ad awere spy bot ad awere or the other way around
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  #10 (permalink)  
Old November 28th, 2006
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Join Date: January 1st, 2006
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Posts: 3,121
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Well you can ad-aware and Spybot as much as you like, but just to prove us wrong, try this fix. Then afterwards you can say hah I still got a problem (...or can you?) :wink:

http://www.gnutellaforums.com/showpo...&postcount=141
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