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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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  #1 (permalink)  
Old January 8th, 2007
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Default Limewire refuses to start.

I downloaded the beta limewire 4.13.0 from your site but it keeps crashing right when it finishes starting.
Here's the crashlog

I've tried all the fixes (i.e. uninstall Java and use offline installer, delete limewire prefs, etc.).
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  #2 (permalink)  
Old January 9th, 2007
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bump
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  #3 (permalink)  
Old January 9th, 2007
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Hi TRB can you give us this information System details - help us to help you (click on link)
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  #4 (permalink)  
Old January 9th, 2007
TRB TRB is offline
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1) Windows XP SP2
2) None
3) 2GB
4) 422GB
5) Verizon FiOS 50MBit down/ 10MBit up
6) Router is a Linksys WRT54GS v2 with DD-WRT v23 SP2 firmware
7) House
8) Limewire beta 4.13.0 Java v1.6
9) Verizon
10) It Worked
11) No
12) New Problem
13) N/A Limewire won't start
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  #5 (permalink)  
Old January 9th, 2007
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So you had been successfully using LW before that. From your details I can say the WRT54g is a trouble-some model with firmware problems. Do you run it port forwarded or in UPnP mode? I'm not too sure why that should affect LW starting up though unless, if in UPnP mode the failure to communicate with & from the router is causing problems with LW crashing.

You're using Java 1.6, do you have any other Java versions on your computer? If yes, I'd suggest removing them. I'm not sure about the present release Java 1.6 but certainly LW would not use the beta version 1.6 if other earlier java versions were on the computer.

Oh I just noticed your crash report. The problem seems to be with Java & it is at least trying to use Java 1.6. I'd suggest removing ALL java versions, rebooting, then reinstall Java 1.6 using the "Offline" installer so you're installing from your computer & not from over the net.

BTW AFAIK Java is used in the UPnP process.
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  #6 (permalink)  
Old January 9th, 2007
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Well I tried uninstalling java 1.6 and using the offline installer and got the same results. I uninstalled and then used the offline installer for java 1.5.0_10 and everything worked fine! Guess Limewire has major problems with 1.6. Thanks for the help.
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  #7 (permalink)  
Old January 9th, 2007
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Arguably Java 1.6 should be better. But different versions of LW & Java seem to behave differently on different people's computers.

Changing compatibility mode to either win 2000 or NT often fixes the problem you're having. Not sure why. Worth trying again.

How about setting up a new user account on your XP system & use a shortcut to the program (no need to reinstall) & see if it runs ok from there.

One odd thing I noticed about your crash log was this:

--------------- S Y S T E M ---------------
OS: Windows 98 Build 67766446

So for a while there I thought you were running win 98.

BTW you never did say, do you run your Linksys in UPnP or Port forwarding mode? Most people have better success port forwarding with that model due to its firmware issues.

I also noticed 'VM state:not at safepoint (normal execution)'. So are you able to increase virtual memory on your machine?

Last edited by Lord of the Rings; January 9th, 2007 at 06:22 PM.
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  #8 (permalink)  
Old January 9th, 2007
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I don't if this is the place but when i finish downloading a song and i play the song the song comes out sounding out of pitch like if it was totally different. I don't know what the problem is
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  #9 (permalink)  
Old January 9th, 2007
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Wrong thread topic & wrong LimeWire forum section Miamikid592 - you won't get any answers in this thread. Did you search your topic as the forum rules specify before posting?
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  #10 (permalink)  
Old January 9th, 2007
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nope..where is that?
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