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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old February 6th, 2007
Devotee
 
Join Date: February 2nd, 2007
Posts: 26
JSTJ1 is flying high
Default limewire went CRAZY

Hello I have a problem with lime wire when I open lime wire it's makes my screen go black then the screen will come on and it changes my graphics on my computer screen. When I try to change the graphics lime wire shuts down? This just started happing. I have lime wire pro also too when I open limewire I have to go through the setup like selecting your country like when you first down load lime wire pro? Is there a file in lime wire messed up? When I shut down lime wire down my screen will go black then back to normal graphics like it should be. Sounds crazy
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  #2 (permalink)  
Old February 6th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

See if this helps
Black screen
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  #3 (permalink)  
Old February 6th, 2007
Devotee
 
Join Date: February 2nd, 2007
Posts: 26
JSTJ1 is flying high
Default

The computer screen doesn't stay black. The computer screen goes competey black then it comes back on and it's fuzzy gray kinda like little dots. I'am running windows XP. I just unintalled limewire and reinstalled it didn't fix it. I allso have java jre 6 is my java screwed up?
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  #4 (permalink)  
Old February 7th, 2007
Bummed
 
Join Date: December 22nd, 2006
Location: Butler,PA
Posts: 528
Xcom46 is flying high
Default

can you give more info please.

--------------------------------------------------------------------------------

1. OS version? (eg: Windows 98)xp
2. What firewalls you have?zone alarm w/ limewire allowed
3. How much ram?1 gig
4. Hard Disk space available?67.5 out of 100
5. Connection type? (eg: dialup, broadband, cable, etc.)cable
6. Modem & router brand name & model numbers?d-link DI-524
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.lw 4.12.6 pro/1.5.0_02
9. Who is your ISP provider (Internet Service Provider)?vista III media
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.not now
12. Is this a your 1st try at LW or is this a new problem with an experienced user.new prob
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?yes but always has
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  #5 (permalink)  
Old February 7th, 2007
Bummed
 
Join Date: December 22nd, 2006
Location: Butler,PA
Posts: 528
Xcom46 is flying high
Default

Try to fix your screen resolution that might work a little for you sometimes some programs dont work well on higher resolutions try to lower it a little.
And maby go to Advaned tool on the monitor see what refesh rate your monitor is at some of them only work with 60 hertz per rate.

this might help a little give me more info i can try to help you
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  #6 (permalink)  
Old February 7th, 2007
Devotee
 
Join Date: February 2nd, 2007
Posts: 26
JSTJ1 is flying high
Default

1windows xp
2aol firewall disabled
3 254
4 not sure
5 dialup
6modem
7house
8 LW 4.12.11 java jre6
9aol
10 yes test worked
11no
12this is a new problem
13no brick

I contacted support they told me to check my graphic card drivers and or reset to defluat setting. I contacted Gateway my computer brand and they had me install a graphic card driver and it still does it what is it I'am ready to pull my hair out!! Here's what it does what I open limewire my screen goes black the hole screen for a second or so then my screen appears but my graphics are all screwed up grayish,greenish, colors it should be. Limewire still runs and downloads but a can't play a file and it's all fuzzy like alot oflittle dots. Please help
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  #7 (permalink)  
Old February 8th, 2007
Disciple
 
Join Date: February 3rd, 2007
Posts: 12
HeatherDianeR is flying high
Default Graphics

Try right clicking on limewire and going to properties. Go to compatibility and make sure 256K is not checked or anything else in that category.....Now for my problem...I'm running Vista. I finally got limewire to work but when I open it, it looks like a really really old version of limewire. Font is very small and graphics are terrible. All my other graphics work fine just not limewire. Its terrible, I've tried contacted the Limewire "Tech Support" and needless to say after several attempts nobody has contacted me back...Anybody know what may be happening. I have limewire 4.12.11 and Java 1.6.....
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  #8 (permalink)  
Old February 8th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Answered by PM & suggested changing skins, deleting preferences folder, changing screen resolution/DPI settings.
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