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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions |
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When you buy Pro, you recieve an email with a link to your personal download page...for updating Pro during the 6 month period. Did you buy Pro from www.limewire.com ? |
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Really need Help - Keeps shutting down LW keeps shutting down no mater what i try. I tried everything through out this forum for the past 2 weeks. It will not stay open. shuts down for no reason.it worked fine for years now, it just keeps shutting down Please help |
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Hi blkhawk. System details - help us to help you Please. Cut n paste these Questions,put your answers in bold text Thank You. Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again. So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are: 1. what OS version? (eg: Windows 98, XP,OSX, Vista) 2. What firewalls you have ? 3. How much ram ? 4. Hard Disk space available ? 5. Connection type (eg: dialup, broadband, cable, etc.) ? 6. Modem & router brand name & model numbers ? 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? 8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? 9. Who is your ISP provider (Internet Service Provider) ? 10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 12. Is this a your 1st try at LW or is this a new problem with an experienced user.? 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? 14. Have you given full permisions for LimeWire to pass through your Firewall ? 15. XP users, Please state XP firewall on or off.? These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details. This information can be vital For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations. So please, help us to help you & provide as much info as you can. If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink: Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there. __________________ Peace.
__________________ mickjapa108 |
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answers to your questions to help me, please help asap 1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP Pro 2. What firewalls you have ? just windows firewall 3. How much ram ? 1,024 4. Hard Disk space available ? c: 232 gb d: 150 gb 5. Connection type (eg: dialup, broadband, cable, etc.) ? DSL 6. Modem & router brand name & model numbers ? modem - speedstream 5100 router - smc 7008abr 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? [B******[/B] 8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW 4.12.11 Java 1.5.11 9. Who is your ISP provider (Internet Service Provider) ? sbclgobal 10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? yes, test works 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no 12. Is this a your 1st try at LW or is this a new problem with an experienced user.? new problem with experienced user 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes 14. Have you given full permisions for LimeWire to pass through your Firewall ? yes 15. XP users, Please state XP firewall on or off.? on have lw as exception plus allowed ports as listed in advanced options settings of LW |
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sadly, birdy, and now mickjapa108, it still shuts down (yes, i installed the newest basic version) now what? EDIT: forgot to mention that I replaced the router from the D-link to the Belkin Wireless G router |
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