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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
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  #1 (permalink)  
Old December 29th, 2001
Novicius
 
Join Date: December 29th, 2001
Posts: 1
pinpad is flying high
Angry 1608 : unable to create install instance

I'm running win 2k and I want to keep using lime wire . What can I do to resolve thabove error..thanks
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  #2 (permalink)  
Old January 3rd, 2002
Novicius
 
Join Date: January 3rd, 2002
Posts: 2
edthetermite is flying high
Default 1608 Install Error

Evidently there are others with same problem.

Is this 1608 error a bug for Win 2000 users?
Lime 1.6 installs fine on my system.
What is different about install process on Version 2?

edthetermite

P.S.
I did read Troubleshooting FAQ but saw nothing relevant...
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  #3 (permalink)  
Old January 3rd, 2002
Unregistered
Guest
 
Posts: n/a
Lightbulb

I'm having the same problem. until it gets fixed you can go get an older version at http://limewire.gnutelliums.com/x.x/ where x.x is the version you want. I was running 1.7 before I "upgraded"
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  #4 (permalink)  
Old January 8th, 2002
mlledes's Avatar
Limewire Lover
 
Join Date: November 21st, 2001
Location: USA
Posts: 73
mlledes is flying high
Thumbs down popular problem

it seems many many users are having this problem with installation. i read that wimMe users are having the same problem, so its not just win2k. i am running an older version of limewire just because of all the problems that the last version had. i was lucky enough to read some posts in this forum before i installed a later version. good luck...i hope someone is on this problem!!
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  #5 (permalink)  
Old January 9th, 2002
Who made your avatar?
 
Join Date: July 5th, 2001
Location: Milky Way Galaxy
Posts: 699
TruStarwarrior is flying high
Default

Also, you can try out Clean LimeWire. The site is often overloaded though, so if you can't download or load the site, try again later.
:-)
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  #6 (permalink)  
Old January 16th, 2002
Novicius
 
Join Date: January 3rd, 2002
Posts: 2
edthetermite is flying high
Thumbs down 1608: Falling on Deaf Ears

I get the impression LimeWire doesn't seem interested in responding to SERIOUS user questions. I am surprised that a company that receives notice from MANY users of a specific problem would not at the very least acknowledge the problem.

Is there any type of proactive involvement by LimeWire reps and this forum? Is this product so fraught with bugs that they are overwhelmed?

Something so simple as an "information board" would serve to keep people up to date. Simply have a listing of "recognized" problems and the current status/resolution. This would be handled by LimeWire reps staying in direct communications with the software developers.

Resolution of code problems is beyond the scope of this forum. Individuals making suggestions, trying to be helpful, is really just an effort in futility.
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  #7 (permalink)  
Old January 16th, 2002
LimeWire Developer
 
Join Date: May 7th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

The LimeWire team does its best to answer questions on this forum and develop LimeWire at the same time. The "LimeWire reps" are the "software developers." Each one is a full time job, so until you invest a couple million dollars in the company so that we can hire more people, don't complain. It just gets old when we're all working very hard over here to meet users' needs and create as strong a product as we can.

The FAQ at:

http://www.limewire.com/index.jsp/faqs

addresses this question in detail. I also recommend uninstalling all previous LimeWire versions and restarting your computer before running the installer. The difference between 1.6 and 1.8+ installers is that the newer installer use InstallShield Developer 7, wherease the earlier installers used InstallShield Professional 6.3.
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