tried all you suggested but no joy if i have limewire open and i then open a game and then quit the game without loading or anything limewire will have shutdown even if i am or not downloading anything this is so frustrating please have the answer

Hi BoB

System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.

__________________
mickjapa108

1. what OS version (eg: Windows 98, XP,OSX, Vista) ? vista 64 bit
2. What firewalls you have ? norton internet security 2007 & windows maybe
3. How much ram ? 2gb
4. Hard Disk space available ? 372gb total 272gb left
5. Connection type (eg: dialup, broadband, cable, etc.) ? broadband
6.Modem what brand name & model numbers ? ?? same as 6
7.Router brand name & model numbers ? bt voyager 210 asdl router
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? flat with individual phone line
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? lw 4.12.11 java 1.6.0_01
10. Who is your ISP provider (Internet Service Provider) ? madasafish
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? your test worked!
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? new problem as experienced user
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes
15. Have you given full permissions for LimeWire to pass through your Firewall ? think so
16. XP users, Please state XP firewall on or off.? n/a
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? n/a
If Windows Updates are not seen, Tick the box at top of page, (show updates) 18. Are you using Manual Port faward in LimeWire OR UPnP ? Upnp
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

hope this helps

Thanks

Right Bob
Try rolling back your java to JRE 1.6.0 there's an issue with 1.6.u1
click on this blue link, OH!! & use the off line installer.
Java SE Previous Releases Downloads
Also make a choice witch Firewall you wish to use, then disable the other,
two running at once conflict with each other,
let us know how you get on.

__________________
mickjapa108

cannot get hold of 1.6.0 it keeps trying to give me the updated version have baraged their customer services department for answers and where to get it as of yet no reply have disabled windows defender and all the stuff that goes with it but norton is not managing my windows account is this major?

will keep you informed

praise be

Hi Bob
sorry man the link did work, I tried it, Bugs A!!.

Here's a good link
Use this blue link, & choose JRE Download. Don't forget to uninstall all old versions first, from add n remove programs.
Archive: Download Java Platform Standard Edition (Java SE) 6
Do this first & try, then we will look at your security OK.
Peace.

__________________
mickjapa108

Downloaded 1.6.0 onto system and then got on my hands and knees and prayed ............

it still doesn't work!!!!

does exactly the same thing as before

where next?


praise be

Try this
Use this link to configure your BT Voyager 210 corectly

PortForward.com - Free Help Setting up Your Router or Firewall

__________________
mickjapa108

done all the stuff ip addresses routers etc but still same problem what we going for now?

praise be

Bob Hi
It could be a firmware thing,
I'm sorry Bob I don't have a clue with vista, try the Vista forum, (forum jump) at
the bottom of this page. Vista users would have come across this,

Or you could try completly uninstalling Norton, Do a computer search for stray
Symantic files & delete, Turn on the vista F/Wall ,Restart Computer, then clean install L/W again.
Limewire should apply to Windows F/Wall, Give full access.
Hope that helps Bob,
Peace.

__________________
mickjapa108