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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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  #1 (permalink)  
Old June 10th, 2007
Apprentice
 
Join Date: June 10th, 2007
Posts: 5
RBPme is flying high
Default LIMEWIRE closes down.

Please can you help me as this is the fourth time i have typed this message and it too keeps disapearing.
when my computer rests,LW just shuts down, when i check the tray to re engage it that icon disapears also.
I have never had this problem before.
as long as i keep working on the comp ,LW stays put.
windows XP sp2 ,Zone Alarm security suite, br/band ispn. java, sorry i can not get the other info for i know not how. old wrinkly.
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  #2 (permalink)  
Old June 10th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

What version of Java are you using? Try installing this version. Use the JRE offline installer & remove your current Java version before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11
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  #3 (permalink)  
Old June 10th, 2007
Apprentice
 
Join Date: June 10th, 2007
Posts: 5
RBPme is flying high
Default

That sounds really hard to do, i will see if i can work it out, thanks for that.
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  #4 (permalink)  
Old June 11th, 2007
Apprentice
 
Join Date: June 10th, 2007
Posts: 5
RBPme is flying high
Default

hello , is Birdy still about?
I have found JRE 5.0 update11
and Java2 Runtime standard edition v1.3.1_01
and Java (TM)SE Runtime Enviroment 6update.
or near to those titles.
which do i get rid of ? and what is the
Quote:
'JRE offline installer'
you refer to ?
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  #5 (permalink)  
Old June 11th, 2007
Devotee
 
Join Date: November 2nd, 2006
Posts: 21
cosmosis66 is flying high
Default

I am having the exact same problem. LW has closed on me 5 times today. I looked at the Java in the control panel but could not find what version I have. How can I find that information?
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  #6 (permalink)  
Old June 11th, 2007
Devotee
 
Join Date: November 2nd, 2006
Posts: 21
cosmosis66 is flying high
Default

Quote:
Originally Posted by cosmosis66 View Post
I am having the exact same problem. LW has closed on me 5 times today. I looked at the Java in the control panel but could not find what version I have. How can I find that information?
I just looked under add/remove programs and it says I have Java SE runtime environment 6 update 1 which was what someone here told me to install several months ago. What else could be wrong?
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  #7 (permalink)  
Old June 11th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

RBPme,
Remove all of those Java versions & start again. Just install the Java version that I linked to before.
When you click on the blue Java link, then click on 'Download JRE'...you'll be sent to the download page. There, you'll see that there are 2 Windows versions of JRE available for download. The top one is the offline installation (15.80 MB), the bottom one is the online installation (245.76 KB).

LIMEWIRE closes down.-java-page.jpg

Put a tick next to the offline installation & download that one. Don't forget to accept the license agreement first

cosmosis66,
A few people have had trouble with Java 1.6.0_01, try the other Java version that I've linked to in post #2. Use the JRE offline installer & remove your current Java version before you install this one.
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  #8 (permalink)  
Old June 12th, 2007
Apprentice
 
Join Date: June 10th, 2007
Posts: 5
RBPme is flying high
Default

Hi mate (Aussie), Thanks a load for that ,she seems to be going a treat.
so the thing to do is not to update Java that is telling me there is an update available?Cheers
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  #9 (permalink)  
Old June 13th, 2007
Novicius
 
Join Date: June 13th, 2007
Posts: 4
tonytau is flying high
Default Java update the cause of Limewire fault

Tests have proven a bug into the Java runtime environment V6.1 for Windows XP users.

Users will experience the Limewire application crashing shortly after it loads.

I have emailed Sun Microsystems, the makers of Java to advise of the bug.

In the meantime 'Birdy' is correct. go to the control panel & Uninstall Java Runtime v6.1

Users can download the older version 5.11 which runs the Limewire app no probs.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

I truly hope this is a bug & not Sun caving into copyright holders - by trying to strangle a 3rd party filesharing application.

I'm eagerly expecting Java RE 6.2 to see if the bug gets fixed.

What a pain in the ****.....
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  #10 (permalink)  
Old June 14th, 2007
Apprentice
 
Join Date: June 10th, 2007
Posts: 5
RBPme is flying high
Default

Thanks for that tonytau , the Limewire problem is cured,but there are strange things going on. I lost all access to my different programs last night,but got them back by rebooting. I have noted a large amount of Java 'Bits' in my zone alarm program section ,many more than there was before,is this normal?
when i deleted the old versions there were some 'Bits' that would not delete, and they were listed and an instruction came up that said "could not be deleted,you will have to delete manually". not knowing how, i did not. Do you think this is causing problems?
thanks for help, just as i minimised this window a note saying "a runtime error has occured do you wish to debug"? anything to do with java? i would not know how to de bug but it may help?
lots of questions sorry

Last edited by RBPme; June 14th, 2007 at 02:01 AM.
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