2.1.1 on 2K Server sp2 - won't install

[Jake Robb]

Okay, downloaded and tried to install 2.1.1. The installer starts, downloads a file, halts for a moment, and then says:

"18: Internal Error in Windows Installer."

I OK that message, and then this one comes up:

"This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Installer service.
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_is6B\LimeWire 2.1.1.msi"

I'm running 2000 Server, service pack 2, which was the latest as of last week. WindowsUpdate.com doesn't offer any newer updates.

Any ideas?

-Jake

[Jake Robb]

Update: Just downloaded the 2.1.2 beta; it had the same problem.

[Jake Robb]

The FAQ only suggests that I be logged in as an administrator...

...which I am.

Any other ideas?

-Jake

[afisk]

I would recommend uninstalling all previous LimeWire versions in the Control Panels>>Add/Remove Programs window, and then restarting your computer. Once you have done this, try running the installer again.

There is also a detailed FAQ item in our FAQ at:

http://www.limewire.com/index.jsp/faqs

[marksj]

I've done the following:

- Set permissions per the instructions via dcomcnfg.exe
- Separately downloaded and installed isscript.msi

Now, rather than get a 1628 error (Windows 2000) I get a 1608 error. Will the Pro version actually install in Windows 2000? I have my doubts.....

Win 2000 Prop
5.0.2195
SP 2

[Jake Robb]

I've never had LimeWire installed on this system before -- so there's nothing to uninstall.

I guess I'll just have to wait for either service pack 3 or a new version of LimeWire.

-Jake

[afisk]

We all run Windows 2000 over here at LimeWire, and the installer works fine here.

Have you uninstalled all previous LimeWire versions and restarted your machine before running the new installer, marksj? Restarting has frequently solved install problems for many users.

Sorry for the frustration!

[Jake Robb]

I think it may be a problem with 2k SERVER.

Don't ask me why I'm using it...

-Jake

[afisk]

marksj-

It sounds to me like there was a problem with the setting of the dcom permissions. Error 1628 doesn't have anything to with dcom permissions -- it usually means that you have another copy of the same version of LimeWire already installed. It sounds like changing the dcom permissions on your machine set them to values that produced the 1608 error to me. I would have another look at it myself.

Thanks.

[afisk]

As far as win2K server, what error are you getting?