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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old December 30th, 2008
Apprentice
 
Join Date: December 30th, 2008
Location: Cornwall
Posts: 9
yselkla is flying high
Default My Limewire graphics are scrambled and I can't see it - weird!!!!!

I am running basic version 4.18 on XP, AVG Anti Virus, Windows Firewall. First I had a problem connecting. It took ages (like this for quite a while) and then finally it took so many ages I was in the next century so I gave up trying for a few weeks. I decided to try again yesterday and today and now the graphics on the interface are scrambled and I can’t see anything but ‘pretty’ patterns. I have uninstalled and reinstalled and it’s still the same. This is so weird – or am I missing something obvious. Not a graphics card problem as everything else is fine.
ISP is Orange and using Orange broadband router

Last edited by yselkla; December 30th, 2008 at 03:11 PM. Reason: Not enough info
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  #2 (permalink)  
Old December 30th, 2008
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
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birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Try updating your Java. Go to the site below, choose the JRE (Java Runtime Environment), choose your platform, tick the license agreement... then you'll see a few different versions available. Download the JRE offline version.
Java SE Downloads

Remove any other Java versions installed on your computer (via Add/Remove programs) before you install the update
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  #3 (permalink)  
Old December 31st, 2008
Apprentice
 
Join Date: December 30th, 2008
Location: Cornwall
Posts: 9
yselkla is flying high
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Thanks for that. My Java is set to auto update, but I will try it anyway. Thank you.
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  #4 (permalink)  
Old December 31st, 2008
Apprentice
 
Join Date: December 30th, 2008
Location: Cornwall
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yselkla is flying high
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Birdy - I have downloaded it - the graphics are scrambled on that too so I can't see it to install.
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  #5 (permalink)  
Old December 31st, 2008
Disciple
 
Join Date: December 31st, 2008
Posts: 10
vampire365 is flying high
Default

Same problem here, but I reinstalled Java fresh and still same problem. I have it on LimeWire and FrostWire. Plus, World of Warcraft has to be forced to use OpenGL or I get a black screen, but I can hear the sounds. I just reinstalled Windows AND my video drivers. Any ideas?
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  #6 (permalink)  
Old January 1st, 2009
Apprentice
 
Join Date: December 30th, 2008
Location: Cornwall
Posts: 9
yselkla is flying high
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I downloaded Frostwire to try it and I have the same probs as vampire365 with that too. I haven't tried to install the java update (after uninstalling all java versions) - as I can't see the installation window because it is scrambled. I am worried that I will end up with no java at all!
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  #7 (permalink)  
Old January 1st, 2009
Apprentice
 
Join Date: December 30th, 2008
Location: Cornwall
Posts: 9
yselkla is flying high
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I have uninstalled all previous versions of java. Re-installed the latest version from the website and tested it on the java website. Message says congratulations you have the correct version but the graphics on the java 'test' mini window are scrambled! I have downloaded the latest drivers for my graphics card. Nothing has changed. What to try next???????????????????
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  #8 (permalink)  
Old January 2nd, 2009
Disciple
 
Join Date: December 31st, 2008
Posts: 10
vampire365 is flying high
Default

Same here
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  #9 (permalink)  
Old January 2nd, 2009
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
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See The way to fix the Blank screen on startup.

Different solutions to different cards. But one that might fix your problem is with your graphic card settings.

Quote: "Set D3D settings to default. Might be a AA or AF problem."
For Nvidia cards ... turn the advanced options off.
The Nvidia advanced option has problems ... it has affected gamers also.

In any case, check what options your video card has. You will most likely find them in your control panels. Most likely one of those settings is the cause.

Something else to try is via your computer settings to change the resolution of your monitor temporarily to see if it has any effect.
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  #10 (permalink)  
Old January 2nd, 2009
Disciple
 
Join Date: December 31st, 2008
Posts: 10
vampire365 is flying high
Default

Still didn't help
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