Where is customer support?
 

I paid for a membership to Limewire Pro. But All I was able to download was the basic. How do I contact a human being to clear this up?

credit card reciept
 

My card reciept has this as a reference to the purchace
D you know how Limewire records?

MP3MUSICHQ-COM 866-9784842 CA

I was probably scammed. I looked back at my history and realise I got it from

www.limewire-software.com

not limewire.com . so my problem. Not yours. Thanks for your help.

My computer crashed and I lost my installer. I have sked to have it sent to my e-mail address going on 2 days now and I am still waiting to get either a reply or the installer. Is there anyone in support availble?

If it is less than 6 months ago, then the link in the email you got from Limewire when buying the program should still work.

My computer crashed last week and I cannot get into my hard drive to re install. I need a new link sent to me. gave me e-mail address and still nothing
I purchased pro aro 8 months ago or so

You won't get any support if it's more than 6 months ago. It's up to the user to back up their software.

This thread dea*ls with the same issue. More answers there:

http://www.gnutellaforums.com/showth...116#post244116

I am not looking for support I just want my installer. for 4.12 pro. I could live without updates for now or any support, but I did pay for the installer ans that is all I ma asking for, no support no updates, innstaller only.

That's a user problem not limewire.org issue. Once the 6 months has gone, then so is the possibility of getting another pro installer. They offer a discount on re-newing pro purchase for one month before the 6 months has finished.

If you don't wish to get pro again, then get Basic. You'll do fine. ;) :)

not quite, it is not support I am looking for, just a product I purchased. In the past I could not get any help from custmer service when I accidently deleted the installer form my computer.
Not to mention that the way it was unnderstood by me and many others is that the installer is a 1 time purchase and updates are to be re-newed. I could understand that this is not a support problem however there should be a manner in which a member could get back the installer they paid for without such a fustrating hastle.