limewire closes when connecting to peers

[kevinjacky]

Hello, my first time here hello all. Can anyone help have downloaded limewire pro and every time we click on lw it opens up and as soon as it connecting to peers it closes. we have tried the firewalls (windows xp pro and mcfee), re-installing java and limewire still no luck. we used to have limewire but got problems when we updated hence we removed and purchased pro. We have a wireless beklin router but the other 2 computers on this router still get the older version of lw. Any ideas Thanks

[Remoc]

For us to attempt to help you, please answer the following questions. Copy/Paste.

System details - help us to help you -> Provide these details when you post!!! .

[kevinjacky]

1. OS version? (eg: Windows 98) windows xp proffes
2. What firewalls you have? mcafee & windows xp
3. How much ram? 512mb
4. Hard Disk space available? 77gb
5. Connection type? (eg: dialup, broadband, cable, etc.)broadband
6. Modem & router brand name & model numbers?belkin
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. lw 4.14.10 java 1.6
9. Who is your ISP (Internet Service Provider)?blueyonder
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? got your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. we have a wireless router, 2 other machines sharing and both still work with old lw
12. Is this a your 1st try at LW or is this a new problem with an experienced user.we had lw for good 2 years got email to update eversince it has not worked even brought pro. We can not do anything window closses with lime wire as soon as it tries to connect with peers
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? how can i find this out
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall mcafee
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
England


hope I have answered these ok thank Jacky
These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________

[Remoc]

Well first thing I see is that you have two firewalls. Best to disable Windows firewall and make sure you allow full access for Limewire through Mcafee.
With the wall infront of the globe, means bad or no connection.

User Cant Connect - LimeWire.

Try this and if no results post back.

Can you give the model # on the Belkin? Thanks

[kevinjacky]

Router is belkin fsd7321.4 windows firewall is turned off and mcafee is allowed to let limewire in. still not working. just found something in mcafee have taken screenprint and am going to attach if i can. thanks jacky

[Remoc]

Hi Jacky, I hope you are slightly dyslexic LOL because this is what I found on your router. Could it possibly be this?? If not then I deserve a tongue lashing LOL. See below to portforward your router.


Port Forwarding for the Belkin F5D7231-4

[kevinjacky]

yes i have come across this before but I can not go to tools, options, firewall config in lw as the window closes within in a minute of me trying to open it. I have tried to set a static ip address but loss internet connection. any ideas not that up on technical stuff so got lost on this when i found the link earlier. I have read through all past posts and tried sooooo much and learnt quite a bit, even done config/all to find out all my settins(this was a first) thanks Jacky

[Remoc]

Jacky, I know your getting hit with a lot of different fixes but hang in there. Here comes a few more.
It almost sounds like a Java issue but in an earlier post I thought you said you tried the Java fix. See links below.


Try these fixes

Try UNINSTALLING all versions of Java from the add/remove programs and then re-install the JRE 5.11 offline version....
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

If that does not help with your problem try deleting your preference folder/s...
Fixes for Limewire when LW isn't operating as it should

.

[wondering why]

I'd also give this ago...

Try installing PeerGuardian, it will help keep the fake hosts out...Remember to enable PG just before you start limewire up...
Phoenix Labs » PeerGuardian 2


Another thing if you are using limewire 4.13 and later you can apply this hostile list...
The TechNutopia Fullsize Hostiles List for BearShare and LimeWire

[kevinjacky]

hello again have taken java off computer twice since last time has not worked. But what i have found is I can not find the router in my computer anywhere but it is plugged in and wired up its the only way i am getting on line???? Do you think this might have something to do with it Thanks Jacky