Frozen Downloads- won't start but files out there

[dabbott]

My queue has 44 files in it, all in various stages of completion but for the last 4 months, they will not even finish or attempt to finish. I don't know where to begin to check but I clicked on the phex.error.log and see the following:

100612 18:20:17,0892(102) Error/phex.msg.QueryResponseRecord:: phex.msg.InvalidGGEPBlockException - Exception: phex.msg.InvalidGGEPBlockException
at phex.msg.GGEPBlock$GGEPParser.parseGGEPBlock(Unkno wn Source)
at phex.msg.GGEPBlock$GGEPParser.parseGGEPBlocks(Unkn own Source)
at phex.msg.GGEPBlock.parseGGEPBlocks(Unknown Source)
at phex.msg.QueryResponseRecord.parseExtensionArea(Un known Source)
at phex.msg.QueryResponseRecord.deserialize(Unknown Source)
at phex.msg.QueryResponseMsg.parseBody(Unknown Source)
at phex.msg.QueryResponseMsg.getPushNeededFlag(Unknow n Source)
at phex.query.QueryResultMonitor.processResponse(Unkn own Source)
at phex.msg.MsgManager.processQueryResponse(Unknown Source)
at phex.msg.MessageDispatcher.handleQueryResponse(Unk nown Source)
at phex.connection.ConnectionEngine.processIncomingDa ta(Unknown Source)
at phex.connection.OutgoingConnectionDispatcher.conne ctToHostAddress(Unknown Source)
at phex.connection.OutgoingConnectionDispatcher.run(U nknown Source)
at phex.common.ThreadPool$Worker.run(Unknown Source)
100612 18:47:01,0314(102) Error/phex.msg.QueryResponseRecord:: phex.msg.InvalidGGEPBlockException - Exception: phex.msg.InvalidGGEPBlockException
at phex.msg.GGEPBlock$GGEPParser.parseGGEPBlock(Unkno wn Source)
at phex.msg.GGEPBlock$GGEPParser.parseGGEPBlocks(Unkn own Source)
at phex.msg.GGEPBlock.parseGGEPBlocks(Unknown Source)
at phex.msg.QueryResponseRecord.parseExtensionArea(Un known Source)
at phex.msg.QueryResponseRecord.deserialize(Unknown Source)
at phex.msg.QueryResponseMsg.parseBody(Unknown Source)
at phex.msg.QueryResponseMsg.getPushNeededFlag(Unknow n Source)
at phex.query.QueryResultMonitor.processResponse(Unkn own Source)
at phex.msg.MsgManager.processQueryResponse(Unknown Source)
at phex.msg.MessageDispatcher.handleQueryResponse(Unk nown Source)
at phex.connection.ConnectionEngine.processIncomingDa ta(Unknown Source)
at phex.connection.OutgoingConnectionDispatcher.conne ctToHostAddress(Unknown Source)
at phex.connection.OutgoingConnectionDispatcher.run(U nknown Source)
at phex.common.ThreadPool$Worker.run(Unknown Source)
100612 19:45:45,0788(102) Error/phex.msg.QueryResponseRecord:: phex.msg.InvalidGGEPBlockException - Exception: phex.msg.InvalidGGEPBlockException
at phex.msg.GGEPBlock$GGEPParser.parseGGEPBlock(Unkno wn Source)
at phex.msg.GGEPBlock$GGEPParser.parseGGEPBlocks(Unkn own Source)
at phex.msg.GGEPBlock.parseGGEPBlocks(Unknown Source)
at phex.msg.QueryResponseRecord.parseExtensionArea(Un known Source)
at phex.msg.QueryResponseRecord.deserialize(Unknown Source)
at phex.msg.QueryResponseMsg.parseBody(Unknown Source)
at phex.msg.QueryResponseMsg.getPushNeededFlag(Unknow n Source)
at phex.query.QueryResultMonitor.processResponse(Unkn own Source)
at phex.msg.MsgManager.processQueryResponse(Unknown Source)
at phex.msg.MessageDispatcher.handleQueryResponse(Unk nown Source)
at phex.connection.ConnectionEngine.processIncomingDa ta(Unknown Source)
at phex.connection.OutgoingConnectionDispatcher.conne ctToHostAddress(Unknown Source)
at phex.connection.OutgoingConnectionDispatcher.run(U nknown Source)
at phex.common.ThreadPool$Worker.run(Unknown Source)



Does that mean anything?? The earlier logs read this:

100517 21:11:49,0905(102) Error/phex.connection.OutgoingConnectionDispatcher:: java.lang.OutOfMemoryError: Java heap space - Exception: java.lang.OutOfMemoryError: Java heap space
100517 21:11:56,0327(102) Error/phex.connection.OutgoingConnectionDispatcher:: java.lang.OutOfMemoryError: Java heap space - Exception: java.lang.OutOfMemoryError: Java heap space
100517 21:11:52,0374(102) Error/GLOBAL:: java.lang.OutOfMemoryError: Java heap space - Exception: java.lang.OutOfMemoryError: Java heap space
100517 21:12:01,0624(102) Error/phex.connection.OutgoingConnectionDispatcher:: java.lang.OutOfMemoryError: Java heap space - Exception: java.lang.OutOfMemoryError: Java heap space

[arne_bab]

Hi dabbott,

The first thing to check is doing a manual search for the files to see if they are still available (search in the search pane, not in the download list).

The reason is that many people have dynamic IPs, so their address changes every day.

I normally remove a download if it didn’t get onward for a few weeks. The sharer isn’t likely to turn up again, so it’s more efficient to find a differen version of the file.

[dabbott]

Do the error logs mean anything to you?

[arne_bab]

I can’t really tell you if they are serious. They look rather like the normal notices when someone sends you broken packages.

The out of memory error in the earlier logs look nasty, though. How much ram do you have, and how much did you give phex?

[equuastuu]

how do you unlock the videos in phex?for the life in me i cannot make the downloaded videos start playing.am i missing something here?how does anyone make phex's downloaded videos start playing?i've got so many videos to see,bit cannot play the videos.can anyone out there help me.i find this so difficult.thank you.kern thomas.

[birdy]

Originally Posted by equuastuu

how do you unlock the videos in phex?for the life in me i cannot make the downloaded videos start playing.am i missing something here?how does anyone make phex's downloaded videos start playing?i've got so many videos to see,bit cannot play the videos.can anyone out there help me.i find this so difficult.thank you.kern thomas.

This may sound like a stupid question, but are you trying to play files from within your Phex library, or from within the folder on your computer where your downloads are saved?

If you check in your library (click Phex's 'Library' tab), you'll see where your files are saved (in the 'Directory' column). Navigate to that folder on your computer & then try playing a file.

What extensions are the video files?

Which media player are you using? Try VLC player - it's free & will play most file types: VLC - (click on link)