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  #1 (permalink)  
Old September 10th, 2004
kacurran1
Guest
 
Posts: n/a
Thumbs down canceling my subscription

I am disappointed with the Lime Wire program that I signed up for this morning. I have been trying to figure out how to cancel my subscription and get a refund. The help site said that there was a free trial offer and that is why there are no refunds, but I was never made aware of any free trial of anything. How to you actually get an answer out of anyone?
  #2 (permalink)  
Old September 10th, 2004
Moderator
 
Join Date: May 16th, 2003
Posts: 1,118
trap_jaw4 is flying high
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"no refunds" is pretty clear to me, what part of it do you want me to explain?
  #3 (permalink)  
Old September 10th, 2004
kacurran1
Guest
 
Posts: n/a
Angry

How do I cancel my subscription? I just want out!
  #4 (permalink)  
Old September 10th, 2004
Morgwen's Avatar
lazy dragon - retired mod
 
Join Date: October 14th, 2001
Location: Germany
Posts: 2,927
Morgwen is flying high
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There is no way to get your money back!!!

Morgwen
  #5 (permalink)  
Old September 10th, 2004
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
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Well, it is written that transactions are final before you buy. You should read. But I think LW should now allow unsubscription in the next few days of the purchase. LW is now popular enough (making much more money through PRO than even 6 months ago) to hire a person to deal with that. That's how I'd do if I were a business person. However once a person got PRO, how do you remove remotly his app because he removed his subscription? People would buy then cancel and get PRO free
  #6 (permalink)  
Old September 10th, 2004
Morgwen's Avatar
lazy dragon - retired mod
 
Join Date: October 14th, 2001
Location: Germany
Posts: 2,927
Morgwen is flying high
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Quote:
Originally posted by et voilà
However once a person got PRO, how do you remove remotly his app because he removed his subscription? People would buy then cancel and get PRO free
The people will SURE delete the program when they have their money back.

Morgwen
  #7 (permalink)  
Old September 10th, 2004
kacurran1
Guest
 
Posts: n/a
Default

At this point I am not even caring as much about the money back issue, I really just want to cancel the subscription. I thought that this was an upstanding website, apparently I was mistaken. This has not been a pleasant experience today and I will not be referring my firends to this site.
 


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