I paid for Pro and got basic!

[Apanannas]

I started my LimeWire program 4.10.0 and as usual I got the question of "Why not buy LimeWirePro?"
This time I thought "ok" and clicked "YES", filled the ************ form, paid.
I received a Order Confirmation on my mail, the money was drawn from my account(Amount of Transaction: $18.88).
But all the links they gave me to downloads my LimeWirePro just lead me to a basic downloads.

Why? It must have been a official site!

Can anyone please help me!

[Lord of the Rings]

If you buy pro, customer support will email you with a link to your own personal downld page. Check your email. 2nd option is to go to LW's support page, click on pro support & click on downld page after that. http://www.limewire.com/english/content/support.shtml

[jams_01]

I upgrade to PRO on 26th Dec 2005 (Asia time 11 am) via Limewire.com for US18.88. Transaction done thru PayPal and received confirmation of payment from PayPal almost immediately. However, i did not receive any email from limewire to direct me to the location where i can download the PRo software. The limewire support page was offline for maintenance. Anybody knows what i should do. Appreciate any comment or advice

[Lord of the Rings]

I don't know whether the system is automated for sending the email or not. If not, you may need to wait for them to get to work again ... since it is Christmas. If it is automated, then with the support page being down, you'll need to wait till the system gets back up. I can confirm the support page is temporarily offline. You may need to be patient for a day or few.

[jams_01]

Thanks for ur advice. I guess i will hv to wait for a couple of days.