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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
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Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old September 25th, 2008
Novicius
 
Join Date: September 25th, 2008
Posts: 4
GerB47 is flying high
Default Problemen met afspelen

Toch maar even een nieuw draadje, omdat het nu wel lukt: Ik had het volgende al in een ander reply geplaatst:
Ik ondervind problemen bij het afspelen van (verschillende) gedownloade muziek, met Windows media player. Ik krijg de melding: Het bestand .mps komt niet overeen met de bestandindeling en verdere waarschuwing voor conflict. Ga ik toch verder danwordt een nieuw programma play_mp3 geïnstalleerd door pops-ide.com, maar daarvoor wordt door mijn firewall gewaarschuwd. Ik durf dit dus niet te installeren, omdat ik problemen verwacht. Overigens waarom gebeurt dit, wat oudere bestanden kan ik gewoon afspelen en ook sommige nieuwe gedownloade muziek. Ik heb de laatste (free)versie van Limewire geinstalleerd.
Wie weet raad?
Groet
GerB
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  #2 (permalink)  
Old September 25th, 2008
millijoolz's Avatar
Devotee
 
Join Date: August 5th, 2007
Location: Green Mountain State
Posts: 24
millijoolz is flying high
Default

Hallo Ger,

Ik had je al geantwoord op dezelfde vraag van jou, ergens anders.

Misschien kun je iTunes downloaden? Het is gratis te krijgen op de Apple website. Als je van te voren een restore punt aanmaakt kun je het altijd terugdraaien als het niet bevalt.

Groet,
Milli.
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  #3 (permalink)  
Old September 26th, 2008
Novicius
 
Join Date: September 25th, 2008
Posts: 4
GerB47 is flying high
Default

Dank voor je reactie Milli. Ik heb ook inderdaad i-tunes, maar kan daar niet zo goed mee overweg. (ben waarschijnlijk van een andere generatie als jij). BV het gedownloade nummer zit in de map van Limewire en krijg het dan niet geimporteerd, bij i-tunes. Maar ik blijf nog wel wat expirimenteren. Maar ik zie ook lliever een oplossing voor de kernvraag, hoe kan het dat ik nu ineens problemen ondervind met Windows media player?
Groeten
GerB
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  #4 (permalink)  
Old September 26th, 2008
millijoolz's Avatar
Devotee
 
Join Date: August 5th, 2007
Location: Green Mountain State
Posts: 24
millijoolz is flying high
Default

Ja Ger ik begrijp dat je een oplossing wilt voor de kern vraag, dat zou ik zelf ook willen. Soms is iets als dat onverklaarbaar en ben je beter af met van systeem veranderen.

Maar misschien kun je Windows Media Speler geheel en al van je computer verwijderen - dat moet heel precies gebeuren want als er maar iets van achterblijft kan dat een conflict veroorzaken - en het dan opnieuw downloaden en installeren.
Ik zou ook absoluut niet dat andere mp3 speler programma downloaden.

In het recente verleden zijn er in mijn Limewire settings dingen veranderd die ik zelf niet had gemaakt.

Je kunt misschien ook -met Limewire open- naar het dropdown menu van Limewire gaan en op 'preferences' klikken. Dan scroll je naar beneden naar 'player', en kijk of de box is gecheckt of ongechekt. Als het gecheckt is, uncheck het. Je moet dan je computer opnieuw starten maar misschien dat dit het probleem verhelpt.

Ik ben wel heel benieuwd wat de oorzaak van jouw probleem is en hoe het uiteindelijk zal worden opgelost dus ik blijft lezen!

Dag,
groet,
Milli
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  #5 (permalink)  
Old September 27th, 2008
Novicius
 
Join Date: September 25th, 2008
Posts: 4
GerB47 is flying high
Default

Andermaal dank Mili voor de reactie. Ik waag me sowieso niet aan de expirimenten met Windows media player; ik ben al lang blij dat het gewoon bij mij werkt, op de kleine perikelen na met wat gedownloade muziek. Ik heb trouwens een versie van Limewire met keurig Nederlandse "pulldown" menus, maar weet niet waar ik de instelling van check of uncheck kan vinden. Graag verneem ik verder.
Groeten
GerB
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