Paid for Pro, Not getting Pro

I dont understand this site. I paid for the pro version plus one year and now the program is telling me that it doesnt recognize me email address. WTF? I dont get it. and why are there no contact numbers for customer service or support only this forum? I used this bcuz it has a good reputation, but i am not getting what i paid for.

[ianrobhodgson]

jiebne,where did you download "pro"from ,how much did you pay and whats this plus one year thing? sounds like a scam to me. take it from me "once bitten---. feedback?.irh

[Lstar]

Ive got the same problem.Let me know if u figure a way 2 get satisfaction please.

[deacon72]

LimeWire Pro is $18.88 and this entitles you to 6 months of free updates to the program as well as faster downloads, more sources, and more Ultrapeer connections.

Your statement you paid for a year plus leads me to believe you may have been scammed. Download LimeWire Pro from www.limewire.com ONLY.

[chrisn]

I bought Limwire Pro just before the latest version came out, and I am trying to get the new update. I entered all possible e-mail addresses, and none will work to let me download.
I got it through the limewire.com site

[ultracross]

check the email address that you used. you should have kept a copy of that email limewire LLC sent you. otherwise your stuck. try to email feedback@limewire.com with your account details or they will ignore your email.

[chrisn]

Thanks, I hope it works.