Where Are The Moderators?????
 

Just for info: I've been a LimeWire user for over a year now, and seen the good and the bad, and have been a frequent visitor to these forums.

But what I see on these forums now is saddening and in some cases very inappropriate. What I am referring to is the profanity being used, not just from visitors, but also from Senior Members (not necessary to mention any names), the ones that are supposed to be here to help. The flaming, degrogatory remarks, and responses that are just in bad taste. I could list numerous examples, but thats not necessary either, just read and you will see what I mean. By the way, you are aware that these are "public" forums, and are visited not only by adults, but also minors. Would you use profanity in a public place?

I'm a firm believer in freedom of speech, but I get the feeling that some folks have lost contact with what these forums are all about.

So my question is, "Where Are The Moderators?"

Oh, and yes, I will continue to visit here, in hopes that after wading through all the garbage, I will find something helpful. And before I get flamed, because I'm not registered, my reponse is, no thank you...:-)

AMEN, BRO!!!!
 

they only seem to show for the easy tasks...like flames, easy questions, and closing threads!

Senior Members are only those people who have posted a certain number of messages. They have no official capacity.

The developers of LimeWire have no duty to provide technical support to unregistered users. Registered users have alternate forms of support available to them.

The official moderators will respond if a message is reported to them - but there are no clear guide lines as to what is acceptable and what isn't. And they aren't being paid to do this either as far as I know.

Personally, I've found most of the more prolific posters to be helpful and informative most of the time. But even the most calm person is liable to be riled by the umpteenth person who comes along shouting and sulking that "somethings wrong and I want it fixed now you Bleep, Bleep, Bleeps", with no more information than that.

Yes, there are young people on the forums. Quite often they are they ones using the less delicate language.

If you are concerned about the way people communicate, your best option is to respond to their message and help them to communicate more effectively. Why rely on other people to do this for you when it is your concern?

I'm not trying to disparage you in any way. I have considerable sympathy for your point of view - but I think the best solutionis to educate rather than to censor.

Mark


Mark

Agreed, however, what is the purpose of a "free" version of software?

Is it not to aquaint a user with the functions, and advantages of using it and to have them ultimately purchase the registered version. If a software developer determines that they do not want to provide "official" support for the free version, thats all well and good, however, it only leaves a bad taste in the users mouth, so to speak, because they have a problem and cannot get or find an answer from the source. Thus, making them look for similar software that does provide support.

You can read, over and over again, on these forums of the same or similar problems, not just from unregistered users but also REGISTERED users. Is that an indication of the "alternative forms of support" referred too? How many times have you seen a post stating, "I am a registered user, have contacted support, and received no response".

I agree that censuring may not the the best answer, but in some cases necessary.

Maybe, just a thought, that the developers need to spend a little more time thinking about the people who are using the software, and not so much about the $$$$$$ made from bundling trash (excuse me for referring to it that way). That only adds to a further dislike if there are also other unfixed problems. I think you will agree that many of the problems that users are experiencing are being caused by the extra bundled software. If the software does what it is advertised to do, with as few problems as possible, then people will be more willing to pay for it. And providing support for the product, whether it be free or paid for, only makes good marketing sense.

On a final note, I did not mean to demean those that are volunteering and dedicating their time in trying to help, this includes the moderators. I was only trying to make a point that someone (and the moderators are the ones that are in a position to take action) needs to "clean up", the forums, so to speak.

I agree. They can really learn something from the Bearshare developers. Vinnie always replyes to messages, he is browsing the forums every day, and listens to peoples' problems and requests (bearshare.net of course, not the bearshare forums here), but in 99% of the threads in the LimeWire forums, the developers NEVER replyed.

Ironic!
 

Whats really ironic about it, is that at least 3 of the Moderators are also LW Developers, go figure that!

Leads one to wonder where their priorites are. Seems like they only respond when backed into a corner and then they try to tap dance around the issue.

Remember the 3 monkeys..."See No Evil, Speak No Evil, Hear No Evil"......

WHAT? 3 of the moderator are LimeWire developers???!!!!
Now I know why I never see the moderators' threads and replies.:confused: :confused:

Yes they are!
 

Just take a look at the "Moderated by" at the top of the forums list and click on the names....... should I list them......nah, better not....*L*....they might get upset.

I'm just curious - You said that you visit the forums a lot. Then why don't you register?

Do not worry.
The "necessary cleaning up" will be done.
Would zero-tolerance for profanity be acceptable to you? ;)

Not challenging your position Ursula, but are you really a Moderator? You only registered on the forums 3 days ago, and your name does not appear as one of the moderators.

Funny that you should mention that-

I notice that YOUR NAME appears EVERYWHERE on forums!

Tell you what I'll do.
I will prove it to you here and now.
Ready?

Beat that Mr. Unregistered.

Touche' Ursula....One has to admire your style...*L*...

My name appears everywhere??? HHHHmmmmm,,, guess it does.....UNREGISTERED........*L*

The idea is to have fun with p2p.
This can and will be done without bad language or personal insults or attacks being allowed.
The less of that stuff the more fun for all.
And maybe a large amount of memory for everyone to remember that they were also newbies once so go easy on the questions you think are lame- even if you are hearing it for the tenth time that day and the answer is in the post above! :rolleyes:

BTW, you don't think a sweet young thing such as myself would dare use my regular name for this hazardous work, do you? :eek:

Now I must be good and not do too many large images around here- But just to open things properly, let's all have some
sharing fun and.........

I Bow To You!
 

Ursula, you said it all in a nutshell!

Having fun with p2p is whats its all about. But its no fun when the darn thing doesn't work....*L*

Believe me I have no desire to personally insult or attack anyone, though sometimes one has to prod a little to get someones attention.

Seriously, you have to agree that there are many problems that users are having, the same problems over and over again, that are falling on "deaf ears". LimeWire has been around quite awhile now, and these problems still go unfixed.

Example:

Quote: "That said, we do have an alternate windows installer for LimeWire Pro that will almost
definitely work for you. It's not avaiable for the free version basically JUST BECAUSE we didn't have the SAME MOTIVATION to make it, but if you buy pro, it's listed at the bottom."

(I capped several of the words, not from the original text)

Now what gives with that? The "SAME MOTIVATION", seems to me that there should be no difference in the code or technology being used in either the free or Pro version, other than the "nice" little bundle that goes along with the free version.

The spyware issue has been around since version 1.8, and it only gets worse. Bad enough the popup-ads and tracking, and the trojan delimma, which I for one still find it hard to believe that no one had an idea what it was going to do, the performance issues only compound user dislike. My point being, that is the reason why so many users are opting for the cleanclient versions. At least they don't have to put up with the spyware.

I have no qualms about paying for a piece of software if it did what it was advertised to do, no matter if it cost only a few dollars or hundreds of dollars. But, I'm definately not going to pay for something that is buggy, even if it only costs a dollar. I guess some people are more tolerant and are willing to pay, no matter how much hair they have to pull out...*L*...

This has gotten off the original topic...*L*.. I do wonder if any of the moderators (aka) developers will respond to this post?

Super Moderators
 

KathW, thank you for the info. I was not aware that there was such a thing as a Super Moderator. Guess I just never dug that deep into the operation of a forum before. See, we all learn something new everyday.... :-)

Was Ursula "hired" to clean up this "town"..She does wear the Sheriff's badge...(just kidding)

I also see that you fall into that category.

Not trying to patronize, or slight anyone else that is putting their efforts forward in trying to help, I will say that I have seen many a helpful posts from you, and thats good.

I would like to take this opportunity to apologize to you if you were offended (referring to your previous post, "Well, thank you very much") that was not my intent.

I'm sure it is very frustrating to get slammed over and over with the same problems or complaints, making it difficult not to respond with something inappropriate.

But whats sad about that is that the ones that are trying to help are catching all the flak, while the ones that should be getting it are just sitting back. Users want honest, sincere answers, not excuses. For instance, this was stated, referring to an install problem (see my previous post above) Quote: "almost definately".. To me "almost" means maybe..definately means for sure. What that says to me is try it, if it works great, if not, your out of luck. I need not say who made that statement.

I take it that you and most of the others that are trying to help are not that savvy to the inner workings, meaning the coding, of the software, (I know I'm not) therefore you can only rely on your experience as to what works and what doesn't. Work-arounds is not the answer, fixing the problem is. I stand corrected if I am wrong about that.

I will compliment the LimeWire Team for their efforts in helping to advance the Gnutella platform, but I think (just my opinion) that their priorities in reference the software, and in particular the users interests has shifted to something different over a period of time.

Just my opinions, and you know what people say about opinions, "They are like...........everybody has one". Bet you thought I was gonna say something profane....*L*..
and thank you for letting me air my opinions. :-)

no comments from the LW Team?

Now pass this on to 10 people and on the fifth day . . .

Please cut it with the animated gifs. They're just another eyesore.(tho i like that radar smiley)

And as far as I know, there are no "Super Moderators". Anybody registered can change their status name. Notice mine is "Meh."

Cheers :)
Yes, one of the benefits of being Registered is to be able to choose a status name. But you do not get to go into another's post if they have been naughty. But you will of course always be good, so this is just an hello and to let you know I am real.
And serious.
btw- Most sorry you do not like my 'eyesores' but I have noticed that your sig never gets any funnier!

Indeed. I at least thank you for canning the frog.

Check the link on KathW post...I believe her.

The Thing Is...
 

... You paid for Windows didn't you?! And tell me is Windows always working? Is it even working o.k. compared to MacOS X or Linux? That makes you think (I hope)...

by the way: LimeWire is an open source project. this means everyone can look at, edit and compile the code... Without any spyware.

there are people who help making the code better by reporting bugs. and others use their programming skills to help out on the source.
SEE: LimeWire is not created by a greedy little company. In fact (as Taliban said before) the LimeWire developers are not even paid to do this. Sure some of them do have a Job at LimeGroup but they work on other things too. there are others who just do it for fun.

The questions asked (especially by the people who are always angry at the developers) are stupidious.
Alot of people post something like this:
I can't connect! Please help.
Or:
I downloaded 2.4 (non pro) and when I click on application I get the following box;

InstallShield
command line parameters
/L Language Id
/S Hide Initalize dialog
for silent mode use :/s
/v/qn
/vparameters to MsiExec.exe.....

Most of the time the problem lies in something else than Limewire. But it would still be helpfull to know what operating system one uses or which limewire version or if a firewall is running. because than it easier to help.
I would answer with something covering up the standard (non limewire) problems. for the first question a firewall (which I don't know if it is in use) might be the problem or the internet settings of the user or the ISP of the user. 2nd question. the installer was corrupted during the download. redownloading and installing will solve the problem...
See: Limewire has some couple houndreds source files with probably more than a million lines of code. If the error reports are not even as specific as to which operating system is used or when the problem occours no one can find the bug.

and I think the developers should not waste their time answering on the questions given above. because alot of people including me are doing this. and the developers stick to those error reports which include information about operating system and a precise error description.

AND most important if people blindly posting here would ever look around in the forums before they ask they would most likely not need to ask their question. because someone asked it before already. that would be faster for them and less time consuming for those who answer. if they don't get an answer it's just bad luck... or maybe we just got tired of the question. most people even get the always same answers on the always same questions - although it's all posted in the thread above...

If you like the so called 'support' for bearshare better - don't wait... get bearshare. it's a free world.

MAHALO

Last weeks cvs code was 93649 (not quite a million) lines of java code in 480 source files.

ok i got close enough to it i guess :p

Do you really think the developers have the time to read and reply every post?

Morgwen

As Kath said there are super mods! :D

Did you ever tried to change your name to moderator, or super moderator or administrator?

I think these names are protected. :p

Morgwen

Re: Where Are The Moderators?????
 

Moderators does their job real well.. E.g. closing all Spyware threads... Oh, swearing? Doesn't matter to them, unless some geeks figure TopMoxie included by Limewire is coded by Limewire coders too...

Wondering the time it will take to remove this post, heh

Re: Re: Where Are The Moderators?????
 

Can you please link this thread! I can´t remember that a mod ever closed such a thread...

Morgwen