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Guests and search engines cannot view member profiles. Deutsch? Español? Français? Nederlands? Hilfe in Deutsch, Ayuda en español, Aide en français et LimeWire en français, Hulp in het Nederlands Forum Rules Support Forums Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent). If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help. If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started. When posting, please include details for: Your Operating System ....... 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Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement. 2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures. 3. There will be no excessive use of profanity in any forum. 4. There will be no racial, ethnic, or gender based insults, or any other personal attacks. 5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement. 6. Remember to post in the correct forum. 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We hope your visit is helpful and mutually beneficial to the entire community. |
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February 26th, 2004
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 Why don't the Limewire Support People Respond to Emails!!!!!!!  On the 14/02/04 when I went to download the new version of LimeWire, I was told that my updated had expired and was offered a 'Speical' price of $14.50 to renew my donwload subscription. I paid the $14.50 using my Amex Card (It came out on the 14 Lime Wire LLC xxxxxxxxxx NY), I changed the email address on the form to my new one (Old one was [Edit] new one is [Edit]) then got an error message stating that there was a server error, but not to worry I had been charged and would get an eamil in an hour with the downlod link. No email and when I search the data base using my email to download the new version it does not find it. I even tried my old email and it does not find it either. I ahve sent 3 emails to Limewire support and have got NOTHING back and it has been over 2 weeks. I am very annoyed as they have taken my money and I have got NOTHING. Is there any email address I can send my enquiry to at Limewire that someone will respond to. I think it is very poor service when they take your money and you get no product. My only other alternative is to go to my redit Card Company and report it. PERSONAL INFO - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Edited to comply with the House Rules. Do not divulge anyone's personal information in the forum, not even your own. This is for your own protection. Last edited by ursula; February 26th, 2004 at 04:03 PM.  |
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February 27th, 2004
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 I'm sorry that you have epxerienced sub par service for our technical support specialist. We do our best to ensure that each pro user receives the attention that they deserve. I am available to help straighten out these logistical problems involving pro purchases. Thanks, Adam Harris Business Developer Lime Wire, LLC |
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