Where's my UPGRADE?!?!
 

Hey!

I paid for my upgrade, so why don't I have it ?


Does anyone work for Limewire in Customer Service? I sent them a notice at 3:00 AM this morning and I have heard NOTHING YET!


What kind of organization is this? Typical big Corp beat up on the little guy superegocorporatejunkfacestuff?

:mad:


Anyone with any suggestions on who to contact or how to contact some one to correct this problem, then please repy ASAP. A phone number would be great!


Thnkx

What did u buy exactly, the cd or the dwnld version? Enter your email in this link when prompted to.

Upgrade to PRO for $18.88. I didn't order the second edition Limewire Pro CD for $38.50.

There was a problem when I submitted the order: I recevied an error page saying there was a problem with the submission, BUT my bank account was charged anyway.

The reason I didn't order it again a second time was exactly because I thought I might get charged twice.

It makes you wonder what kind of organization Limewire is?

I mean everything seems great. Great service, a forum and everything, so why try to rip people off who are supporting their great work: It don't make sense?

:confused:

Yeah, none of my e-addresses worked: maybe I typed in a wrong address when I upgraded? I have to go back and fill-out the form now. I hope that gets some results!

I actually used this form at 3AM this morning to report the problem, but just sent a second notice. I also emailed the following, with a screen-copy of the charge to my bank account:
General Corporate Information: info@limewire.com
Feedback:
feedback@limewire.com
Website Issues: webmaster@limewire.com

:(

Try this! I don't work for LW.

A third time?

Thx, but I have already sent them 2 notices that way. If I send another, then I might start pissing them off, and that won't help anyone. :)

Maybe you should: at least you reply. :)



Blame it on the Republicans! Vote Democrat! Everytime the Republicans are in office the economy goes to ****, and then companies cut their staffs! Bad for CS -- Customer Service.

I've heard LW's support aren't always quick on the draw. A final suggestion until somebody else comes around, is to send a pm to aharris. Press members button at top of page. But actually if you could remember which email you registered with then u could dwnld the pro software.




"Patience is a Virtue"

Heh, they don't try to rip off anyone. There are lotsa scammers for that.
Most probably, you misspelled your email and now someone is enjoying a free copy of Pro...
Can't you remember which adress you used? Maybe if you did, you could try some variations of it. Or just spare added frustration and PM aharris...