How many files are in the 'Incomplete' directory? To find this out, follow these steps:
- Click on the Library tab.
- Click on the 'Incomplete' folder.
- Click on the 'Explore' button.
This should open up Windows Explorer. In Explorer:
- Click the button at the top that is an green up arrow on a folder.
- Right-click on the 'Incomplete' folder and choose 'Properties'.

The dialog box that comes up will show 'Size', 'Size on Disk' and 'Contains'. What are the values of those things?

Also right-click on the 'Shared' folder and choose 'Properties'. What does that say?

Also, how much free space is left on the computer and what kind of format is the drive? To find this out:
- Click the green up arrow on the folder continuously until it is grayed out.
- Double click on 'My Computer'.
- Click once on "Local Disk (C:)".
On the left should be a box that says "Details". If there's nothing listed below that, click once on the double arrows pointing down.

You should see stuff that says: "File System", "Free Space" and "Total Space". What is the file system, free space, and total space?

Once again, I apologize for the ton of questions. We're working hard to figure out what's causing this bug. It appeared literally out of the blue, and we're not sure why.

Ok here it is... The size in the incomplete folder is 24.4 MB (25,682,698 bytes), the size on disk is 24.5 MB (25,739,264 bytes), and it contains 34 files and 0 folders.

The size of the "shared folder" is 4.12 GB (4,425,763,605 bytes), and the size on disk is 4.12 GB (4,427,591,680 bytes), and it contains 898 files and 70 folders.

And lastly, the c drive's file system is NTFS, the free space is 22.7 GB and the total space is 37.2 GB.

I hope i answered all you questions.

Those answers were very helpful, thanks Salcas.

Few more questions --

- Do you have any Anti Virus or Firewall programs running?
- If so, can you disable them and try running LimeWire again?

- Do you remember doing any Windows Updates recently? Perhaps just before the errors starting happening?

Thanks much for your help.

Hi, I do have a virus protector which is panda and i just disabled it but nothings new limewire is still giving me the same 'ol problems. I have a feeling ill never get this fixed. And no i didnt run any windows updates.

Hi Salcas,

It isn't going to be fixed overnight, but it will be fixed. I promise.

We've spent all day looking into what could be causing it and why it could be happening. We have some ideas as to how to fix it, and we're going to try and release a version with those ideas added.

I'm sorry we can't do anything immediately to fix it. I am as stumped as you as to why things just suddenly stopped working.

ok no problem but just keep me posted

help!!having exactly the same problem! just started suddenly today. tried everything said earlier in this thread but still no joy.help please!

I've created a sticky thread at http://www.gnutellaforums.com/showth...905#post115905 .

Please answer the questions in that thread, and hopefully we can figure out what's causing this problem.

(Salcas, you already answered most of these, so you can just use that thread for updates on the situation.)

- How long is the path to your incomplete/save directory?
- If you shorten the path (C:\Files\Saved) does it start working?
- What drive is the save directory on?
- Is the save directory on an internal or external drive?
- Do you have many files that you are downloading?

I havent shortened my path yet, how do i do that?

ill be back in a little bit