BTW I do this to help others and am in no way affilliated with LW.
I do this of my own accord. I receive nothing for this.

Hi LotR

Amazing response when someone puts forth valid issues and with the exception of your attemp to one up my sarcasm, still answered little.

Pardon my ignorance for assuming the 'help' menu in LW Pro would contain direct link to the LW Pro email support, what was I thinking.

Gentlemen, the first rule of business is to never lose sight of the fact that though your CUSTOMER may have been misdirected to help and instead of a sarcastic response (as this is so negative from a product support/customer relations aspect) a more professional approach has been a proven model.

As far as my questioning anything about your software, had I continued using your free version, I would never had contacted you as I assume the responsibility. I paid for my current version and whether it was 2 or 200 dollars, the fact that I paid gives me the right to question, unfortnately your response clearly outlines your childish approach to customer service despite my attitude.

If you gurus can't handle constructive critisism, don't take my money and then insult me.

Boy, did you guys give to me huh!!

Paul Rosebush

Mr. LOTR:

You've had to search for your answers for so long, you think it is normal. When you buy a new car, does the dealer send you to other owners when you have a problem or do they give you a precise Owner's Manual with all of the personal attention you need to make sure that you....as a customer COME BACK FOR YOUR NEXT CAR!

You haven't taken in a word of advice have you! If you are a legitimate Pro user you'll have a link to customer support.

This is not our softw. We don't own it. We don't control it. This is not Customer Support! This is a forum. Do you have any idea what a forum is? Jeesh

I certainly didn't take your money. Coming here to flame is not quite in the spirit of the forum now is it. You asked a question & it was answered by multiple members.

This is not customer support! How many times ... doh! (What makes you think we are guys.)

Well you couldn't take a bit of sense of humour with what I said. Whatever...

Oh I don't think car salepeople quite fit into this somehow. I think Peerless would love to answer that one.

Hmmm don't know eyes must be playing tricks on me. Last I looked on the "official" LimeWire site there was a users manual that could be downloaded. I think I downloaded it. let me go look again. oops users guide under support it's still there.

God I hate back peddling,

Gentlemen/Ladies,

I do owe an apology. The 'help' I could not find was NOT LimeWire's. As this is quite embarassing, I will not include the details of my screw up.

My tone was unwarranted and I regret any offence taken by others. It has been one very long day and though this does not excuse my conduct I do hope my conduct can be forgiven.

Again, quite sincerely,

Paul Rosebush

No problem. Sorry if you took my post the wrong way!

Forgiven. It takes a bigger person to admit when they have made a mistake, then to run off and hide or blame someone else. I think LimeWire is a great way to share some of my research and ideas, and I have gotten more out of it than I have put in. Have a great night and better tomorrow. All is well

Paul,

If I may be so bold as to inquire, what help were you actually looking for? This way, in the future, we can direct people to what they'd like to find.

....and, tough shi t if you do not like it, but---- a little history lesson from me, a junior member of the Gnutella Network Community...

First comment -

EXPERIENCED members of the p2p community KNOW that judgements are NOT made in hours, days or weeks...!

It takes a great deal of time, patience and DISCIPLINE to understand the various processes and REALITIES of ANY 'general' - NON-CENTRAL-SERVER p2p system !!!
Years, not days or weeks, OK ?
TOUGH for you if not OK.
(Do not misunderstand me, please... I am known for being rather 'understanding' of those who are either 'new/ignorant' and trying to help with their problems... SO IS SBERLIN !!!!!
And several 100's of others here and on other p2p-based forums !)

I will be very straight with you... (and, tangentially, with a few others)- I do not run LimeWire for specific reasons related to Java apps... NO BIG DEAL and certainly no reason for others to not use LimeWire...
I, along with Peerless and numerous others, either use only one other Gnutella Network client, or use other p2p 'systems'.

This does NOT suggest a denigration of LimeWire or any other Gnutella Network client.

You (and the vast multitudes of others) seem to be stricken with a common 'ailment'... "MY machine is perfect!" and ALL problems MUST be related to a 'p2p' client !

This is a manifestation of the rectal output of the masculine of the bovine ilk !

99% sure, you... YOU have something(s) WRONG in YOUR configurations OR installations. -----

OR

YOU are trying to do far too much with a limited system....

PCs are NOT LIKE WHAT DAT WHAT IS SHOWN IN THE MOVIES.... !!!

Your initial post includes ZERO info as to your setup or experiential reality...

What ya want ?

If you care to become a beneficial member of the Gnutella Network and the p2p community in general, than you MUST play your part and give real info re: your current problems and computer set-ups---

Geddit ?


Please reply --- The thing is --- Every 'good' member of the Gnutella Network is better for all of us !!!

And, better for


YOU





p.s. And me.











cuz. Gnutella Network is






US





p.p.s.
I have spent years, with my lawyers and others, in pursuit of trying to get SBERLIN to legally adopt me... (Cuz I thought he was so rich, right ?........ Well, he, and the other loonies 'behind' LimeWire are not about to start renting the boathouse of Bill -Cho Cho - Gates...) ((¡ Chocho is a delightful word in Spanish ! ))

I cannot express how disappointed I am, as I had hoped to be disgustingly rich and now I can only depend on the life-time support of Lord of the Rings.

Of course, I am not loathe to publick contributions, but I must share all tithes with KathW... Well, at least 10%, huh ?

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