Thanks guys, Ill get on to that, see how I go!

I too was scammed by freemusic.com or IP-MP3 support.net they charged me 27.76 on my credit card. I called them it was pretty handy that my credit card company had their phone number on the charge. When the girl asked me how she could help me I told her I wanted the 27.76 off my account. I told her that I knew they were a scam and that when I got on the the actual Limewire page it was a free service and that they gave me a corupt system that I couldn't even get off my computer till I talked to you guys thanks again. She started to get a little pissy with me but I told her that I knew it was a scam and she told me that, that was my opinion, I said no that's everyones opinion on this forum and I'm sure that better business bureau or whoever would listen would think so too. Needless to say I will be receiving my money back in 8 to 10 working days. If anyone else needs to get a hold of this company the number is 1-886-488-0790. I sure hope someone gets something out of this because I went thru hell for 2 days just to get the 4.8 version off. Good Luck to all.

Just fyi...I did in fact get my refund...actually, there was an error on their part and I received $1.26 more than the initial charge...hardly worth my time or the hassle, but I got it back!

Who did you call to get someone? I can't find anyone!

when i was looking through the limewire site to find out how to cancel and get my refund, i found where it could be downloaded for free. thinking i had purchased PRO, i tried to get help through that link. it didnt recognize my email address. so i came to search the forums and found this! now, thanks to all this info, i may have a chance to find where i 'bought' the free basic program. anybody else feel like a complete moron?

Thanks to all these replies i am finally getting some action. i called the company that charged me and all i can get is a busy signal ....so i have turned it over to my bank and they will get action against this company! Thanks to all that has helped!!

That's great Edge! It's too late for me now...I signed up a long time ago for americamp3network.com which isn't even a valid site anymore.

I also have had a run-in with said scammers. Kudos to those that have received refunds, I have been waiting for 2 weeks after being told that I would receive a refund. A note for those that actually manage to make contact with the company, here are some pointers I used (besides calling your CC Company). Keep in mind that I was a member for 3 months before asking for a refund!

1. Be direct and to the point like Edge said, don't be rude(I know, hard)
2. Check the website where you registered and read the fine print looking for "Satisfaction Guaranteed", "100% Satisfaction", or something to that effect and either print or save the page to your desktop.
3. Save any and ALL email you receive from them (I'll tell you why in a minute).

In my situation, after I found I was scammed (mp3downloadhq) I blew it off for 2 1/2 months until I told myself that they weren't going to win. I managed to get ahold of a representative via a phone number posted on one of these threads. I asked for a refund and the guy laughed at me saying that it was 2 months too late, until I told him that I had asked for a refund a couple days after signing up (not really true but got his attention). I mentioned that I had the emails I received from support sitting right in front of me (also not really true). After a couple minutes of being on hold, most likely from the rep having to ask his supervisor (the guy eating Cheetoh's next to him on the couch) how they wanted to handle the situation, I told him I would be more than happy to send screenshots of the email (refer to Step 3 above). Again, I was put on hold. Upon his return I was informed that I would receive a FULL refund. I said thank you, have a nice day and hung up.

Now, had he required me to send the non-existant screenshots I had to use an HTML editor, and even Word to an extent to alter the text/date/email address/etc. to conform to what may look like an official response from them. Then I took a screenshot of this edited email. Not really an honest way, but it was how I dealt with them.

The lesson that I learned is that making "threats" in this matter, as apposed to "I'm gonna tear your head off and..." are much more effective. In this case, they probably knew that they don't track what they send or receive, hoping that the customer doesn't either. Simply informing them that I had such documents probably worried them and rather than prolonging the process they just refunded it. Just some random thoughts from me...

This may sound like a daft question but can someone tell me if I am calling a "toll free" number in the states from the UK do I get charged for it? I too have been scammed but the company that done it does not have live chat so my only option to cancel " 7 day free trial is to call tham"

Cheers,

kerjak.

Not sure (you might still have to pay for the international connection) but I think that you should call your phone company & ask them. They'll be able to tell you for sure.

Before you get hold of the scammers, read this whole thread...it'll give you some good ideas about how to deal with them.

Good luck