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doypp September 19th, 2005 08:48 AM

Help account problem
 
hi all .. can anyone tell me what the problem is
i signed up with limewire last night i opted for the pro version
when i downloaded the software and installed i then installed the pro pack.
when i started the software i was informed thet there was a new ver: so i downloaded this but dident get the pro pack i have tried to download the propack but it says my email isnot valid and it wants me to pay for the upgrade.

i payed $79.95 last night for a lifetime access propack why do i have to pay again
apart from all that when i try to get on to support they ask for my email i registered with then tell me its not reconised to try another i might have used (but i only have 1 ) and they mailed the info on that address last night

can anyone help??? maby its somthing im doing

doypp September 19th, 2005 09:42 AM

so sorry i put in the wrong forum
 
so sorry

ukbobboy01 September 19th, 2005 11:42 AM

Doypp

What site did you pay your money to?

And what on Earth is a "Pro Pack"?



UK Bob

magneton44 September 19th, 2005 12:54 PM

account problems
 
Good Luck, I'm only out 14.95... These people never respond back through the e-mail system. I had 2 e-mails from cnicponski@limewire.. sent all pertinant info to retrive my pro account.. just want them to send me the link.. never heard from them again. Can You SAY... BURNED! SEE MY POST TITLED LIMEWIRE RIPOFF.. Hope you have better luck than I did.

magneton44 September 19th, 2005 12:59 PM

account
 
And don't anyone ask me "What account did you sign up with"

Their site, their upgrade station, and their proper address:
Limewire LLC NY,NY AS IT STATES ON MY CC

Sorry, a little irritated... usually not this passionate about 15.00

Lack of professionalism gets me to this point...oh well, its' on them not me...

Ciao'

doypp September 20th, 2005 08:46 AM

yep it looks like i got ripped off and the better thing is finding someone to complain about it to ..just grin & bear it

this is the email conformation i got

Dear peter doyle

Welcome to the worlds greatest file sharing software website on the internet!

Please print out this page for your records.

Billing information
Membership type:Lifetime Full & Unlimited Access for a total of 28.95 ? EUR
Pro Version Upgrade - Movie Codec Pack for a total of 14.95 ? EUR
NetSpyProtector Option - Protect yourself from malware for a total of 9.88 ? EUR

Grand total: 53.78 ? EUR

The charge will appear on your credit card as P2PSupport.Net

this is the link to the site i entered at


http://100proofnews.com/

ukbobboy01 September 20th, 2005 09:55 AM

How many more are going to be ripped off?
 
Well Peter

You started off by saying:
Quote:

can anyone tell me what the problem is i signed up with limewire last night
The problem is that you DID NOT sign up with Limewire (here is their URL: http://www.limewire.com/english/content/download.shtml), while you went to a scam site.

However, you must now realise that you made a wrong turn somewhere and ended up throwing (or giving) your money away to a scammer.

Breaking down what you paid for:
Quote:

Membership type:Lifetime Full & Unlimited Access for a total of 28.95 ? EUR
A non-existent club. You don't need anyone's permission or require access rights to use a P2P network, all your need is Limewire or some other P2P software.
Quote:

Movie Codec Pack for a total of 14.95 ? EUR
Media codecs are freely available, e.g. Nimo codec.
Quote:

NetSpyProtector Option - Protect yourself from malware for a total of 9.88 ? EUR
Probably a bogus anti spyware app, there are free and well respected anti spyware apps available, i.e. Spybot, Ad-Aware and MS AntiSpyware.

So what do you do now, you don't have to "grin and bear it". As most credit card companies have an anti-fraud scheme, you must contact you CC and tell them you are a victim of fraud, carried out by a scam site set up for the purpose of parting internet novices from their money. If your CC is any good they will give you your money back.

Finally, I would suggest that you change your credit card account number so that you don't end up paying monthly membership fees for your non-existent club or for fictitious purchases, like more bogus software.




UK Bob

doypp September 20th, 2005 10:36 AM

thanks alot
 
well that says it all

it what comes from not knowing what your doing.. i have learned a lesson i wont forget .maby i will just stay away from p2p i use a service called usenext at the moment it has downloads at htlm speed it great but just not enough stuff on it . does limewire pro do the same if so might get it ..the basic app is a slow one
like i said before i dont mind paying if i get what it says on the tin.
thanks again for the info


peter

ukbobboy01 September 20th, 2005 12:09 PM

Peter

That's why it is very important to do some research into what you want and which company (web-site) you are going to spend your money with. The internet is like the wild west, if you don't know what you are doing you will get "bushwhacked".

Saying that, if you deal with big companies or those that offer time limited applications, like most decent small software vendors, you can't do much wrong.

Anyway, I have used Limewire Pro since May 2004, from versions 4.0.5 up to 4.9.30, and I have enjoyed using all versions with the exception of 4.9.28, which was very flaky.

So I would recommend, wholeheartedly, LWPro but to be safe use LW Basic first.



UK Bob

doypp September 20th, 2005 12:35 PM

thanks for all the info


peter


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