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Open Discussion topics Discuss the time of day, whatever you want to. This is the hangout area. If you have LimeWire problems, post them here too.


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  #1 (permalink)  
Old September 21st, 2005
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Join Date: September 21st, 2005
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hemi is flying high
Default Paypal payment for limewire

Yesterday I purchased limewire pro via paypal. I have received the paypal receipt verifying the purchase. When I enter my email address, it tells me that the email is not found. Any way I can get this sorted out?

Thanks
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  #2 (permalink)  
Old September 21st, 2005
Disciple
 
Join Date: August 18th, 2005
Location: ct
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magneton44 is flying high
Default GEE!!!

Paid for something you didn't get...welcome to the Limewire planet...read my post..limewire ripoff..and good luck, I hope you make out better than I did.
magneton....
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  #3 (permalink)  
Old September 21st, 2005
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I'm sure it will be sorted, one way or another. i have the transaction number and I am sure that a record of the purchase is recorded somewhere.
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Old September 21st, 2005
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hemi it can take up to 24 hrs (36 at worst) before your name is added to the database. What's more, you should be receiving an email from customer support with a link to your personal downld page which you should bookmark so you can access updates easily. So check your email in-box & junkmail boxes to see whether it has arrived yet.
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Old September 21st, 2005
A reader, not an expert
 
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magneton44, I'm beginning to think you are a troll: there have been a number of attempts to help you, including one by the business manager, but you've posted no response.

LOTR: I know it says it may take a few hours for the confirmation email to arrive, but all of mine have arrived within minutes after paying via paypal.

Do you know of anyone who got theirs hours after they paid?

Hemi--my confirmations from LW (sender customer@limewire.com ) had the link to the Pro download page. Can you check your junk filter in case it blocked such a sender?
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  #6 (permalink)  
Old September 22nd, 2005
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hemi is flying high
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Its still telling me that my email cannot be found. I did send an email to service@limewire.com explaining the situation. The only thing that I received was an automated email saying not to reply. The email contained various links to common problems that occur. These were of no help in my situation. Does anyone have an email address that I can email and a live person at the other end can actually take a few mins and take look. Better yet, a phone number would be ideal. Any help would be greatly appreciated.
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Old September 22nd, 2005
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Join Date: August 18th, 2005
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magneton44 is flying high
Default Troll... No, Sir!

Stief writes:
I am begining t think you are a troll.....
No, not a troll just trying to find a resolution to a problem. Just read the post to me from Mfromel..tried to send confirmation e- mails to that address that I was asked to respond to and got the : cannot display page ...... I will keep trying... I don't live on the wisp of cyberspace...just checked mail today... my failure as you say, to respond to help is, is unfounded. All suggestions to help were acted upon or they were already attempted as identified in my two initial posts..Thank you for your lead to Mformel.... it is a begining to what I am sure will be resolved.
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  #8 (permalink)  
Old September 22nd, 2005
A reader, not an expert
 
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hemi -- find the posts by "mformel" [edit: see next page for how to search for a member name]

You should be able to send her a Private Message and get a response.

Sorry about the troll suspicion magnetron. I'll see if I can also contact someone to try getting this cleared up again.

Last edited by stief; September 25th, 2005 at 08:03 AM.
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Old September 22nd, 2005
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Join Date: August 18th, 2005
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Stief: You're absolved
I understand.....
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  #10 (permalink)  
Old September 22nd, 2005
Disciple
 
Join Date: August 18th, 2005
Location: ct
Posts: 12
magneton44 is flying high
Default The Queen of Limewire

Stief: Thanks again for leading me to mfromel..she has restored my belief in the validty and integrity of Limewire.

She is the "GO TO GIRL" FOR RESOLUTION.
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