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Open Discussion topics Discuss the time of day, whatever you want to. This is the hangout area. If you have LimeWire problems, post them here too.


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  #1 (permalink)  
Old November 5th, 2005
Novicius
 
Join Date: November 5th, 2005
Location: west midlands
Posts: 3
shug is flying high
Default Help in cancelling Limewire Basic

Someone please please help me. I was messing around on my computer the other day and decided to download limewire at a cost of £13 for a lifetime membership.

I have now seen that they have taken £33 out of my account. I remember it said that I could cancel within 7 days, but I have got no idea how to. I have deleted the program off my computer, but I need to know that it is gone for good, and I need to try and find a contact number to find out why they have taken that much money. The only thing is, they will only help Limewire PRO customers.

I really don't know what to do, can someone help me please ?
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  #2 (permalink)  
Old November 5th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Whoever you paid , it was not Limewire.

Cancell your payment immediately, if you can, and then cancell your card. You have purchased Limewire (Basic is free btw) from a scam site, wo are ....crooks
see http://www.gnutellaforums.com/showth...threadid=28751 for more information
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  #3 (permalink)  
Old November 5th, 2005
Novicius
 
Join Date: November 5th, 2005
Location: west midlands
Posts: 3
shug is flying high
Default Limewire Payment

Only A Hobo

Thanks for your reply. It must be Limewire, as it was on their website that I filled in the paymnet form, and then the package downloaded onto my system.

On my bank statement it said IP-P2PSUPPORT.NET and the charge was £33.72. Earlier I found an email that my husband didn't tell me I had recieved, confirming my membership, I tried to email them, but they have replied saying that I can get email contact or a tel number in the support section of Limewire, but I have spend most of the morning looking for a number on the website, and it was mission impossible.

I willl have another look.

Thanks very much for your help anyway.

Shug
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  #4 (permalink)  
Old November 5th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

ip-p2psupport.net is, I'm afraid, certainly nothing to do with Limewire.

If I ever make an online payment, I always record the url where I made it and the transaction deteils. It is possible to get hijacked from the official limewire site by spyware on your computer , and possibly by cookies of a harmful nature.

You may be a ble to check what site you ended up at through your browser history ... depending how far it keeps records.

Limewire cannot be reached by telephone and any site that says they can be reached by phone, is most certainly a scam site.

As I have said ip-p2psupport.net had sold you a non existant membership to Limewire.

Limewire can only safely be obtained from http://www.limewire.com/english/content/download.shtml
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  #5 (permalink)  
Old November 5th, 2005
On Holiday
 
Join Date: August 7th, 2005
Posts: 971
Sphinx is flying high
Default

Hobo is correct, that IS NOT limewire.


www.limewire.com IS the only official Limewire site.

Pro only costs: 18.88 US dollars, not sure what that is in Euro however.

Cancel YOUR cc number straight away! right now, dont delay.

you've been scammed/conned and they will use your cc number, like Hobo said, cancel that number out ASAP!
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  #6 (permalink)  
Old November 5th, 2005
Novicius
 
Join Date: November 5th, 2005
Location: west midlands
Posts: 3
shug is flying high
Default I'm pissed off now.

Thanks people.

Looks like someone has conned me, big time.

I will call my bank now to cancel everything.

Once again, Cheers !

Shug
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  #7 (permalink)  
Old November 5th, 2005
On Holiday
 
Join Date: August 7th, 2005
Posts: 971
Sphinx is flying high
Default

If a bank card you may have to get a new card. Keep watchful eye on your statements, make sure no other funny charges appear and alert your bank that, that is a fraud charge.

and, just to let you know, there IS NO such thing a a 'lifetime' membership to any ligit P2P app. Limewire basic is free to download.


good luck.
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