I purchased Limeware Pro earlier this year but the website doesn't recognize my email address (I did use the correct one), so it won't let me download it. Any recommendations as to how I can correct this?

I purchased this on 02/24/2005. Here is the email that I received back when I purchased it.

*** PLEASE DO NOT REPLY TO THIS EMAIL ***

Dear Phil

Welcome to the worlds greatest file sharing software website on the internet!

Please print out this page for your records.

Billing information
Order ID #: 1957956
Membership type: ******* Lifetime full & unlimited access for only $37.95 (best value!)
Upgrade (package): Pro-Version upgrade package @ $14.97 (approx. 11.97£)
Grand total: One time charge of 52.92 (Non-recurring)

Please take note: If you have also elected to purchase our upgrade package, the above link will give you access to an exclusive members' area where you will find your exclusive software.

To begin downloading, please go to http://ultimatetvshow.com/memarea/login.asp

P.S. Please note if ever you are experiencing technical difficulties, do not hesitate to contact our support team by using the support page found within the members area and an agent will be happy to assist you!

Sincerely,

Customer support team







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http://www.gnutellaforums.com/showth...threadid=28751

I'm afraid you should take a look at the thead I have linked above.

As I said Limewire pro is only oficially available under the terms I gave and fro www.limewire.com (Basic Limewire is free of charge)

To benefiet from your "lifetime membership" You need to go back to the site who sold you this package, and unless I'm very much mistaken, you will get no response. I am imagining this is exactly what you have found. These sites are run by fraudsters for their own financial ends.

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To get Phex Click on the Fox

Estphil

Let me start of by saying that Hobo is completely right, you have been scammed because you went to a site run by fraudsters and con men.

Secondly, and reading through your receipt, you said:As Hobo said, you used a scam site so why did you think you used the "correct one"?

Scam sites make their money by preying on newbies, like yourself, making them believe they are dealing with a legitamate site and getting quite a lot for their money when in fact you are getting nothing (apart from some bogus applications).

I am sorry that your experience of using the internet is "being ripped off" but if you follows Hobo's advice you should come out of this OK.



UK Bob

bob by the correct one estphil meant E-mail address ... not site. That threw me a bit as well

I have not given much helpful advice on this one as it was a long time ago so the usual advice to get money back and so on can hardly be aplicable in this case.I'm afraid it must be put down to experience .... That's all........

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To get Phex Click on the Fox

Oh well. If this is the only and costliest mistake that I make, I'm doing well. Live & learn. Thanks guys.