My 14 year old grandson recently downloaded and installed Lime Wire on their computer. When my daughter got online this morning, a window popped up that said since they hadn't cancelled something in 3 days, they are legally obligated to pay for it. She couldn't tell where it was coming from except it was an altbill.com address. It said she must click on it to give her financial information and she couldn't get rid of it for a while. She, of course, didn't click on it. Does anyone know of any other way to find out what this is so we can cancel it.

I went to altbill.com, but to get any support, they wanted my personal information and I was leary to do that.

She promised him he wouldn't get into trouble if he had gone to a porn site which is what we suspected, but to please tell her so she could deal with it. He swore all he had done was the Lime Wire installation before the pop up started. From what I read on your FAQ, I doubt Lime Wire is the problem, but thought I would try asking here and see if anyone has any suggestions. Thanks for any input.