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We hope your visit is helpful and mutually beneficial to the entire community. |
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January 28th, 2006
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 Pro help is VERY lacking! What NOW? I’ve encountered a huge problem that doesn’t seem to be covered ANYWHERE on the Limewire page! About a 2 years ago, I BOUGHT Limewire Pro! I have since moved and though I still have the software, I’m receiving an error during installation that says: An error occurred while downloading the file http.installengine.com/cert02/isengine/isscript.msi I bought this software and now I can’t use it??????????? I don’t remember what email address I was using that long ago. I was sure it was ltripley@earthlink.net but I’m getting an error using that one so I don’t have a clue. What am I supposed to do???? I can’t even reach Limewire support for Pro!!!!!!!! Can't email them.... NOTHING!   |
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January 28th, 2006
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 I bought Pro from Limewire.com I don't remember what I paid for it. The deal was NOT that in order to continue using the bought software, I would have to keep paying for it. The deal was to buy Pro so you'll get these extra features (including 6 mos of updates and support) which was irrelavent to me. I bought the software so I could use it whenever I wanted to without ever having to download and install it again! I inserted the CD and went to install, only it won't install. I get an error about some file that can't be downloaded due to the ftp site not even existing anymore. So... I come to the limewire.com site and attempt to get MY software working again only I can't.... they don't recognize my email address anymore. Do they have previsions for people in my case? Not that I've seen! How much did I pay for it? I don't remember... if I am ever able to reach the fine folks at Limewire that took my money, I'll ask them. |
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January 28th, 2006
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| The original message was received at Sat, 28 Jan 2006 18:19:37 -0500 from mxip01a.cluster1.charter.net [] ----- The following addresses had permanent fatal errors ----- <info@limewire.com> (reason: 550 5.1.1 <info@limewire.com>... User unknown) ----- Transcript of session follows ----- ... while talking to cyrus.limewire.com.: >>> DATA <<< 550 5.1.1 <info@limewire.com>... User unknown 550 5.1.1 <info@limewire.com>... User unknown <<< 503 5.0.0 Need RCPT (recipient) They can't even be reached by email |
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