well what if they arnt in breech of contract and if i cant use a diff ISP

They may well not be in breach of contract but thats not the point is it. Why would u continue to pay someone whos not providing u with the service you pay for and expect thats just dumb. Its because of people who ar to stubborn or foolish to drop thier isp that they are getting away with abusing thier customers rights these people ar the ones to blame for the shaping not the companys who do it they just get away wiv what they can you should be ashamed.

Thanks, the link does not want to download. I am downloading the VLC thanks. I tried restaring my PC last night and the problem was fixed. Left it today downloading while I was out. Now wont connect. I may have an intermitent issue with my broadband (i.e not staying connected). I can see a brick wall as per your image. What does this mean i need to do? Cheers