Hi,
Can anyone help me I paid for limewire pro and everytime I go to download programme I am told it does not recognise my email address. I have sent off an email to the sales team but only received an automated response which no help at all.
Many thanks.
Paul

If you bought pro then you should have received an email from customer support with a link to your personal downld page.
(Wise suggestions about your personal pro download page & email notifications: http://www.gnutellaforums.com/window...-v-4-18-a.html; you should only get updates from your personal pro download page, ignore the update your LimeWire popup window you may receive at times as that will send you to the LimeWire Basic download page.)

* At the top of the credit card form there's a link where customers who think they might have already purchased can look up their page.

That's if you actually paid the money to LW.org & not another site. How much did you pay? Membership? - ** BEWARE**-Download p2p Clients ONLY Thru Official Sites (click on link)

Example of a person who was scammed: http://www.gnutellaforums.com/downlo...hat-music.html

Hi Lord Of The Rings,
My dad paid via the pages link to paypal. I already had pro and when I went for the updates in Feb 06 Iwas informed that my account needed to be updated as my subscription had run out at this point there was no problem. I am trying to download on to new computer but it says my email is not a limewire address.
So unable to download programme again.
Not a happy customer as I have pro for almost a year and the standard programme before that.
Any help would be appreciated.
I sent an email to the address via link info@limewire.com and even that got sent back as undeliverable.
Yours.
Paul

Send a personal message (pm) to limenathan (click on link) & explain the situation. If you're in the USA, check your payment details as it will have a contact no. for LW. See password not being accepted (click on link)

*** if you see any references to contacting mformel or rsterne, ignore them. limenathan is now helping out here in that area!

Recheck the email address you used. The one used on the paypal might be different to the one you usually use. Check the confirmation email you received. Someone reported to me that they forgot they used their wife's email instead of their own for example.

*** mformel & rsterne are no longer assisting in this area! See limenathan's link above!!!

I see on the personal Pro download page that there is another email contact

did not receive original e-mail with details for pro and have had to pay again to download and get an avenue of discussion.not happy at all with support system and need one payment refunded

1. Accidental repeat charges (click on link), & also 2. password not being accepted B (click on link), or probably more-so 3. Accidental repeat charges (click on link) where those transactions are automatically voided.

__________________
Imagination is more important than knowledge. -- Albert Einstein
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. -- Albert Einstein
640 K [of computer memory] ought be enough for anybody. -- Bill Gates (1981)
The secret to creativity is knowing how to hide your sources. -- Albert Einstein
When facts don't fit the theory, change the facts. -- Albert Einstein
Religion keeps the poor from murdering the rich. -- Napoleon Bonaparte
The important thing is not to stop questioning. -- Albert Einstein
I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. -- Albert Einstein
"A composer is a guy who goes around forcing his will on unsuspecting air molecules, often with the assistance of unsuspecting musicians." -- Frank Zappa
"Tobacco is my favorite vegetable." / "May your sh*t come to life and kiss you on the face." / "Scientology, how about that? You hold on to the tin cans and then this guy asks you a bunch of questions, and if you pay enough money you get to join the master race. How's that for a religion?" / "Communism doesn't work because people like to own stuff." / "There are three things that smell of fish. One of them is fish. The other two are growing on you!" / "Jazz is not dead, it just smells funny." / "The creation and destruction of harmonic and 'statistical' tensions is essential to the maintenance of compositional drama. Any composition (or improvisation) which remains consonant and 'regular' throughout is, for me, equivalent to watching a movie with only 'good guys' in it, or eating cottage cheese." / "Remember there's a big difference between kneeling down and bending over." / "The most important thing to do in your life, is to not interfere with somebody else's life." / "Rock journalism is people who can't write, interviewing people who can't talk, in order to provide articles for people who can't read." -- Frank Zappa
"The music business is a cruel and shallow trench, a long plastic hallway where thieves and pimps run free and good men die like dogs. There's also a negative side." - Hunter S. Thompson
The shy can light the dull dark room with life when their eyes mirror their inner sunrise - LOTR

I am new to this stuff and have a question???? I down loaded limewire from the web site pspsupport.net which is now register.com, I was wondering if this is a real site for limewire or was I scammed?? I have been trying to contact them for some help but cannot get any help....

Did you pay for it? If yes, then you were scammed unfortunately. The membership beware link above has lots of advice how to get your money back. The official LW downld site is http://www.limewire.com/english/content/download.shtml