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  #1 (permalink)  
Old November 20th, 2006
Apprentice
 
Join Date: November 19th, 2006
Posts: 6
Sharky is flying high
Default Serious problem with launching video

today i tried several time to launch a downloaded video, but first it took several minutes and Window Media would stop and not respond anymore, then the computer shout down saying window encountered a problem and had to shut down immediately. When I restardet the computer and open Lime wire pro, I had a message from lime wire saying it had a problem and i had to send it.
Now I try even to open the video in the library refresh with other media programm, but its stii does not work, as fo ex. real media and aother players get stucked and the program is not responding.
can anybody help me.
Thank you
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  #2 (permalink)  
Old November 20th, 2006
foolofthehill's Avatar
The Final Frontier
 
Join Date: March 24th, 2006
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Might be a codecs issue....
You could try to use a different media player such as the free VLC player with built-in codecs which can play almost all media files without problems. You can download it from here:
http://www.videolan.org/vlc/
As a side note, to preview files with it you'll have to open the files directly from the Incomplete folder and not via the LW preview function.

If this player can't play the file, I'd recommend checking your system for possible intruders using programs of the following list:

http://www.lavasoftusa.com/software/adaware/(free)

http://www.grisoft.com(good free AVG)

http://www.ewido.com(>>now called AVG Anti Spyware<< free 30 day trial -the best in my opinion)

http://www.ccleaner.com/download/(free)

Spybot - Search & Destroy (FREE)
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  #3 (permalink)  
Old November 20th, 2006
Apprentice
 
Join Date: November 19th, 2006
Posts: 6
Sharky is flying high
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Everyday I do a virus scan with AVG 7.5 Professional, is this enough?
And if this is enough and I do not have virus, what else could be the problem?
Thank you for your help.
Regards
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  #4 (permalink)  
Old November 20th, 2006
foolofthehill's Avatar
The Final Frontier
 
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Location: Thailand
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Well, did you download the said VLC player and what results did you get?

If the results were the same, I'd suspect a faulty media file...

Whether a check with only one program is enough, hmm, I rather doubt because there will always be differences in what one program can detect and what not.

I've actually all of them installed and use them on a regular basis, yet every so often I get caught with somethin' new......
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Old November 20th, 2006
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Join Date: September 11th, 2005
Location: Brisbane, Australia
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Get rid of the said download as it has some sort of corruption in it..
I have came across this situation more than once myself....At the moment i have some sort of corruption in my HD and cant enter that as I get the error report and close down message..But I have no idea what is causing it and don't know what to delete...

Try going to Start > Search enter the title of the movie and delete it from there or if you can enter LW without a hitch delete it from there....
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Last edited by wondering why; November 20th, 2006 at 12:22 PM.
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  #6 (permalink)  
Old November 21st, 2006
Apprentice
 
Join Date: November 19th, 2006
Posts: 6
Sharky is flying high
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But having the movies in the library is it not safe enough? I thought if there is a problem with any files in the library you would get a message.
What about moving the file outside Limewire ? How do you do that?
Once in my document I could scan it with antivirus?
Thank you
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  #7 (permalink)  
Old November 21st, 2006
foolofthehill's Avatar
The Final Frontier
 
Join Date: March 24th, 2006
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LW doesn't have any integrated protection appz by itself.
To scan files you'll have to use those Security Programs that you have installed on your system (or the ones I reckoned already).

As WW and I already pointed out, if the VLC player is unable to play the file, then it is most likely a corrupted file......not much to do there in that case.

Besides, you can scan the files with your AVG regardless of them being kept in the Saved File Folder of LW or in your Document Folder.

Just open your AVG and choose Custom Scan, then locate the file on your system and scan it....
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