Ok... On Dec. 5, 2003, I paid for Limewire Pro. I have had no problem up to now. It disappeared. I no longer have Limewire Pro and I can't figure out why this has happened. For support, I entered my email address I used to purchase LimeWire PRO: and received the message: "You email address is not a valid LimeWire PRO email. Try again with a different email address"

I know that my email address is the one I used to pay for Limewire Pro. I have the original email from Limewire showing how I could "complete my registration, please visit this url:". I went to that site, entered my email address once again, and again, it replies that my email address is not valid.

How can I resolve this problem?

Thankyou

When you buy LW Pro from the official site www.limewire.com (was this where you went to purchase Pro? You could've been redirected to the official site for download after paying a scammer...it happens) you're covered for free updates & email support for 6 months.

After 6 months you have the option to buy again at a reduced price. Your Pro's is way out of date.

Who did you actually pay for Pro & did you buy some 'lifetime membership' thing?

Hi Birdy:
I'm mistaken on the year I began LW Pro. It was Dec. 5, 2005. The payment was directed to: Lime Wire LLC. Do the free updates and email support come through the email address I signed up with? If so, I had not received any. It was just within the last month that Pro seemed to have disappeared from my LimeWire. I was under the impression that this was a one time payment and if we chose to receive the updates and email support, we were to pay a fee. Since I never receiver neither, I never payed attention to the blurb about paying a reduced price.
So, you are saying that a person has to continually pay LimeWire every 6 months to receive Pro?
Thankyou for your reply.

If you buy Pro & want updates, you have to check with the LW site to see if updates are available & then download them.

Email support is available if & when it's needed during the 6 month period by going to
http://www.limewire.com/english/content/support.shtml
& clicking the 'get support by email' link.

It's up to the user to save & back up their Pro installers (just as you would for other programs, in case the computer crashes etc)...once you've downloaded a Pro installer & saved it it's yours to use forever if you like
But...after the 6 months has elapsed you'll no longer be able to download free Pro updates. If you decline the offer of the new subscription at a discount, you'll have to buy Pro all over again if you decide you want to update later.

So it is a one time payment, but you pay once for any installers you might download & any support you might get during the 6 month period.

Where do you lot get your downloads from then, any good mirror sites?
By the way, anyone here give their address when paying by card. I mean you know what we do once we download it so, do you think it's a good idea if you want the Pro version?

What do you mean it "disapeared"? The shortcut is gone? Or that it's no longer even installed?

Try doing a search for LimeWire.exe and click on it to see if it works. If it does....

To recreate a shortcut in Windows the default folder is C:\Program Files\LimeWire

If you find it, right click and choose MAKE SHORTCUT. It will be created in the same folder. Right click on it and choose SEND TO then DESKTOP