new user- cannot get LW to connect
 

first time user -- attempting to get LW running

i have installed LW4.12.6. -I AM RUNNING ON WINDOWS XP -
I BRING UP THE LW PAGE and it opens ok AND ONTO THE SEARCH WINDOW

WHEN I ENTER A SEARCH I RECEIVE MESSAGE >>>>>>>
LW IS CURRENTLY CONNECTING TO NETWORK
YOUR SEARCH MAY NOT RETURN MANY RESULTS
UNTIL YOU ARE FULLY CONNECTED TO NETWORK

WHEN I PRESS THE OK ON THIS MESSAGE THE SCREEN GOES BACK TO SEARCH WINDOW AND NOTHING ELSE HAPPENS-- JUST BLANK WINDOW.

I AM A NOVICE USER OF PC AND DESPERATELY NEED SOME HELP TO USE LW

THANKS --

please keep any replies in simple terms --thanks


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Edited to comply with the House Rules.
Do not divulge anyone's personal information in the forum, not even your own.

Start off by making sure that you're only using 1 software firewall (don't forget that XP has it's own firewall) & that it's configured to allow LW. Read through the sticky below for lots more info.
Connection problems? Check here first!

Please tell us your details;)
System details - help us to help you