email not recognized
 

i purchased limwirepro via paypal and when i go to limewire,com it says my email is not recognized-its the one on my acct? i've totally lost the app with a crash and dont have any info saved--here is my proof of my paypal transaction:

PAYPAL Transaction Details

Web Accept Payment Sent (ID # 10W02175HD430623R)

Original Transaction
Date Type Status Details Amount
Jul. 26, 2006 Payment To Lime Wire LLC Completed ... -$18.88 USD

Related Transaction
Date Type Status Details Amount
Jul. 26, 2006 Add Funds from a Bank Account Completed Details $18.88 USD

Business Name:
Lime Wire LLC (The recipient of this payment is Verified)
Email:
customer@limewire.com
Payment Sent to:

[email******s@limewire.com[/email]

Total Amount:
-$18.88 USD

Item Amount:
$18.88 USD
********:
$0.00 USD
Handling:
$0.00 USD
Quantity:
1
Item Title:
LimeWire PRO Software
Item Number:
2
Date:
Jul. 26, 2006
Time:
12:47:37 PDT
Status:
Completed

help please

Lew
:eek:

Your Pro payment entitles you to free updates & email support for up to 6 months. After that time, your email address won't be in the database...since you bought Pro 8 months ago, I'd say that's what's happened;)

It's up to the customer to save & back up their Pro installers. If you want a Pro version, you'll have to pay again. Otherwise, just stick with the free basic version.