I otice you use AOL, whilst this not apply to your case, AOL can be unreliable. Since they wil rent thru other company owned lines some of which may be anti p2p & block or shape such programs, perhaps only during certain hours of the day such as peak. This may be irrelevant to your issue though. I could only guess the program is stressing the system in its attempts to connect. But as said this may be totally irrelevant/non applicable to your scenario.