I have Lime Wire Basic and I like it.

Last night I decided to upgrade to the PRO version. I followed all the instructions, used my Master Card Debit Card to pay you the $18.88, clicked on the Submit button and got an error message telling me there was a problem and to try again.

I decided to wait.

I’m glad I did.

I just got done checking my account at my bank. They paid LimeWire the required money TODAY and I STILL DO NOT have what I need to upgrade to the PRO version of your software. Plus, I can't find an email address to write to anybody at the company to straighten out this problem.

This does not make me a happy camper. I do not like being ripped off. And I like it less when someone is doing it over the internet!! Especially when it was an entity I trusted!!

I would like some explanation as to why LimeWire feels it is OK to take my money and NOT provide access to the promised service.

Regards,

Larrie

This is the Gnutella forums, we are not LimeWire.org, however we can still advise you. See Problems getting your LimeWire Pro after payment or other pro payment issues, see "Account Activation" & follow the advice & links within & consider sending a personal message to RSterne.

Lord Of The Rings - Thank You. I appreciate the help.

Larrie

Yes, once even I got into the same trouble....