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Support: Bugs Found a bug or solution to one? XoloX has been discontinued. We highly recommend you use an actively developed client instead.


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  #1 (permalink)  
Old November 5th, 2002
Novicius
 
Join Date: October 31st, 2002
Location: Flintstone, GA
Posts: 2
Thomas G. McCallie is flying high
Thumbs down Error Message

I am running Xolox Vs. 1.32 Build 388
HP 7975 computer Pent. 4 2 GHZ
Windows XP Home IE 6.0 Latest updates and patches.
Version 1.32 Build 388 (Xolox)

I keep getting the following message practically every time I run Xolox:

Xolox has encountered a probmem and needs to close.
HMODULE 4194304
unhandled exception EOSError
Exception messaage: A call to an OS function failed.
Call Stack:

Does anyone know why I am getting this error message and if so how can it be corrected.

I have sent 2 e-mails to bugs@xolox.nl but have not gotten a reply.

Thanks,

Tom

TGMcCallie@comcast.net

Last edited by Thomas G. McCallie; November 5th, 2002 at 09:44 PM.
  #2 (permalink)  
Old November 6th, 2002
filesharing-retard
 
Join Date: April 13th, 2002
Location: The Zoo
Posts: 346
KayaMan is flying high
Default

Sending an email to bugs@xolox.nl will not likely get a reply because of the mass emails recieved to it - it's more used for reporting of bugs ... not 'support'.

But you did the right thing in asking for help here.


Try this....
clear your registry , clear out the resumeinfo.txt , and restart xolox.
  #3 (permalink)  
Old November 6th, 2002
koolerkat
Guest
 
Posts: n/a
Thumbs down XP error

This seems to happen when the user is not in the administrator group. It has been reported but there has been no support.
  #4 (permalink)  
Old November 8th, 2002
Novicius
 
Join Date: October 31st, 2002
Location: Flintstone, GA
Posts: 2
Thomas G. McCallie is flying high
Default Error Message

I did get an answer from Tech Support. They are aware of this problem and cant correct it now. Said would just have to live with it. Will try to correct in next vs. Hopefully the new version 1.4 will have it corrected.

Thanks for everyone's answer
Tom
  #5 (permalink)  
Old November 9th, 2002
Unregistered
Guest
 
Posts: n/a
Unhappy

Hi,
I am in the administrator group (winXP) an I get this message
HMODULE: 4194304
Unhandled exception EAccessViolation
Exception message:Access violation at address 00514040 in module 'xolox.exe'. Read of address FFFFFFFF
Call stack:
[00514040]
[00404541]
[005145CF]
[0050BA10]
[0050C52A]
[00462807]
[004624F3]
[00469A8C]
[005254A6]

I also tried the new 1.4 beta version. A few days ago (before I installed XP) ver 1.32 was working (also XP).

Please help me
Eileen
 


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