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Joe Busuttil

September 12th, 2021 09:55 AM

HP Print & Scan Doctor

The desktop icon named HP Print & Scan Doctor won't work. I keep getting the following message: "Windows cannot find 'Program Files (x86)\HP\\diagnostics\PSDR\HPPSDr.exe".
Tried re-install the program, but it still won't work.
Thanks for your help.
Joe Busuttil

Lord of the Rings

September 13th, 2021 07:06 PM

You have reported desktop icons (shortcuts) failing more than once before.
Have you tried going to the Start menu & looking under the letter H for HP?
Alternatively you could use the search for HP & see what shows up. Some apps also have icons on the right-side of the Start menu.

Mackenzie55

October 15th, 2022 05:02 PM

Quote:

Originally Posted by Joe Busuttil (Post 379233)

You can talk to a local service center in this case. I had the same issues but they solved my problem.

Joe Busuttil

October 16th, 2022 10:15 PM

Many thks, and pardon me for replying a bit late. I tend to be slow at age 84...

Will follow your advice. Thank you again.

Joe Busuttil
edited out email to comply with forum privacy rules

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