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Tips & Tricks For help with file formats, viruses, security, etc. This section is not for questions about problems with Gnutella program clients, downloading, connecting, etc.


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old September 17th, 2005
Novicius
 
Join Date: September 17th, 2005
Posts: 3
jontue22 is flying high
Angry Search button doesn't "work" ???

I'm a "newbie" to file sharing and downloading, etc... When the Limeware basic screen comes up on my monitor, I can type my search query info in, "but" the search button is not "highlighted"? showing as an option, so I can't click the search button at all????? At the top of the screen it says "Enabling Open Information Sharing. (Disconnected/No files available)" I have no files to share because it won't let me access any files to download to share. I allready configured my windows xp firewall to accept Gnutella, "STILL NOTHING"???Can anyone help me? PLEASE
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  #2 (permalink)  
Old September 17th, 2005
CyberStalker's Avatar
I don't bite...hard!
 
Join Date: July 22nd, 2005
Location: Canada
Posts: 637
CyberStalker is a great assister to others; your light through the dark tunnel
Default

Instead of clicking on the 'search' button try hitting Enter on your keyboard. That's what I usually do. Let us know how it goes.
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  #3 (permalink)  
Old September 17th, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 664
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default Re: Search button doesn't "work" ???

Quote:
Originally posted by jontue22
"but" the search button is not "highlighted"? showing as an option ... (Disconnected/No files available)
I'm not sure what you mean here. Hightlighted? Why would it be highlighted? As CyberStalker said, you either press the search button or hit the enter key on your keyboard after typing in the search info.

Ah, I get it. lol You're not connected! You need to wait for LW to settle before using it. But it sounds like a firewall or something is preventing you connecting properly.

Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

* Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link)
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  #4 (permalink)  
Old September 24th, 2005
Novicius
 
Join Date: September 17th, 2005
Posts: 3
jontue22 is flying high
Question PC info as you requested

Sorry it took so long to back to you. I'm working 13hrs a day this past week. I'll answer the questions I can. And thanks for help!!!

1-windows XP
2- I already followed the firewall configuration, so tha't done.
3-RAM ??? Not a clue
4-Disk space, again Not a clue
5-DSL
6-Modem and router brand and #'s, again I don't know. I'm new at all this, p.c stuff.
7-connecting from home
8-LW version 3.0.2 was working, before I updated to the new version offered. That's when everything went to S- - - ! I uninstalled the new version and went back to the 3.0.2 and it doesn't work any more. "By highlighted" search button, I meant you can tell when a button is giving you the option to choose it by the way it looks. Prominent or black for a usable button and then the shaded, pale grey "not highlighted" when it's not an option. Does this make sense??? I tried as you suggested, hitting the enter key on my keyboard instead of the search button on LM. Still, nothing.
9-ISP Bellsouth
10-Not sharing the connection
11-Did the test http://www3.limewire.com:6346/ It said the test "worked".

Hope this info, as limited as it is, "helps you help me"

Thanks again for "all" your effort. I appreciate it
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  #5 (permalink)  
Old October 3rd, 2005
Novicius
 
Join Date: October 3rd, 2005
Posts: 1
handyloon is flying high
Default Having same problem, search won't work

I was searching around and found this post. I'm having the exact same problem. The search box appears, but it is not a 'live' link, I click on it, nothing happens. I'm a newcomer, haven't been able to do anything yet. Sure would like to be able to search for something...anything...thanks...
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  #6 (permalink)  
Old October 4th, 2005
Novicius
 
Join Date: September 17th, 2005
Posts: 3
jontue22 is flying high
Default

I would love to help you, handyloon, but no one has posted anymore suggestions as to how to fix this problem, since my first post. If you get any help, please feel free to share it with me. I've had LW for over a year and have as yet not downloaded a single thing. Good luck to you....jontue22
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  #7 (permalink)  
Old October 4th, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 664
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

I'm just wondering if it's related to this: License requirement (click on link) See links within this link for the answer if necessary.

If not, then try deleting your LW Preferences folder whilst LW is closed; instructions here: Fixes for Limewire Make sure your maximum searches is set to "at least" one. Tools>Options>Searching>Limit
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Old October 6th, 2005
Novicius
 
Join Date: October 6th, 2005
Posts: 1
baddreams12345 is flying high
Default kinda off topic

I've noticed alot of people are having problems searching. When they type something in and hit search the search window turn grey and nothing appears. I also had this problem after i changed my multiple searches from 5 to 9999999. When I put it back to 5 everything was fine. I also had the same problem a few days before and to fix it i just hit restore defaults in the options menu. Hope it helps those who need it. Mark
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