limewire woes

[shesaid]

sorry for posting this here, i'm not sure where to start a thread, and my problem is 2-fold.

first, i've been using limewire for nearly a year..when i initially installed it, i went with limewire pro, and i loved it a lot...recently, when i got the message to upgrade, i gave it a shot, and i received a message that the transaction didn't go through due to incorrect billing info/insufficient funds, etc..so i checked my bank account online, and limewire HAD debited my account. I went back to limewire.com and tried to submit my e-mail address for my download page, but it said that my e-mail address is not in the system. so i've paid for limewire pro, yet i can't use it :-(

also, for some reason whenever i use limewire, i lose my internet connection for my browser/instant messengers. what can i do to stop this from happening? (or can you please advise me where i should direct that question?)

thank you!