Basic Version/Installs w/No Problem/Opens w/Has to Close
 

We downloaded the newest basic version. Yes, older version uninstalled. The newest version installs with no problem; however, after clicking finish and to open this program it immediately has to close. No major error message, just the Microsoft needs to close due to problem encountered.

The Gillette Family

So, no other person has installed this new basic version and when opening the program it immediately needs to close...without having even opened????? If yes, what did you do to fix the problem?

A little more information would help.

What windows vesrion and sp?
what cpu?
how much RAM?
what Limewire version?
what Java version?
what display adapeter?
are you connected to the internet when trying to open LimeWire?

4.9.11.0 downloaded now.

Uninstalled previous version including registry. Not well-versed on this java stuff, but noted during last week's version that it installed with java. Last week's version the program opened without any difficulty and we used the progam. This 4.9.11.0 version also installed with java, but this time just as it was going to open the error, or message, from Microsoft stated that Limewire encountered a problem and needed to close.

NOTE: A search (Windows XP Home) shows java in a lot of areas. A search in RegSeeker shows java in a lot of areas as well. I have not deleted, or otherwise tampered with this java stuff since I do not know whether it is an essential part of XP, or other programs>> absent Limewire.

Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Inspiron 8200

Enclosure Type: Portable
Processor a Main Circuit Board b
2.20 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Inspiron 8200
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A11 01/07/2004
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
48.67 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4240N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HTS726060M9AT00 [Hard drive] (60.01 GB) -- drive 0, s/n MRH453M4HMXXRB, rev MH4OA68A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 60.01 GB 48.67 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 8/14/2005 8:11:48 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on NUL:

Controllers Display
Standard floppy disk controller
Intel(r) 82801CAM Ultra ATA Storage Controller-248A
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 440 Go (Microsoft Corporation) [Display adapter]
Default Monitor (2x)
Seiko Epson 14.9 [Monitor] (14.9"vis)
Bus Adapters Multimedia
Texas Instruments PCI-4451 CardBus Controller (2x)
Standard Universal PCI to USB Host Controller (2x) Intel(r) 82801CA/CAM AC'97 Audio Controller
Communications Other Devices
PCTEL 2304WT V.9x MDC Modem


1394 Net Adapter
IP Address: 65.113.111.73 / 32
Gateway: 65.113.111.73
Physical Address: 00:53:45:00:00:00
3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Dhcp Server: none responded
Physical Address: 00:08:74:06:75:31
RAS Async Adapter

Networking Dns Servers: 66.248.160.66
65.112.145.66
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
Lexmark X84-X85 MFP
KeyMaestro P2360 [Keyboard]
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Logitech USB WheelMouse
PS/2 Compatible Mouse
Generic USB Hub
USB Composite Device
USB Root Hub (2x)

Thank you for any and all assitance you can offer us.

BTW, J2SE is the java of which downloads by itself when installing Limewire version.

Hmmmm from your description I see 2 potential issues that may or may not be causing the problem.

Uninstall LimeWire this way in XP start>all programs>limewire>uninstall

1st seems you have a bad java installation. You can remove your java by going to start>control panel>add or remove programs ---find java and remove.

You can download the latest Java version from this link. http://java.sun.com/j2se/1.5.0/download.jsp

JRE 5.0 update 4 is what you want. I would suggest downloading the offline installation and save it to you comp. There have been problems with the online installations.

The other may be your display adapter you can search the forums here for it, and possible sollutions if the removal and reinstallation java didn't help.

Install the Java 1st then install LimeWire.

Thank you "fabion". I will do so now and post the results one way or the other. If you're not on-line, perhaps you can stop by when you have time. Again, thanks!

No go! Don't understand how a prior version can work like a charm and this one refuses. Funny, the very first version we downloaded last week installed along with the java and with no problem. Most likely, we will not go with the paid pro version.

its quite funny how people threaten to not purchase LW Pro if their demand for support is not met and their problems not fixed.

quite frankely, we are not paid, nor do we represent LimeWire LLC, nor do we HAVE to support you. we are volunteers doing our best. so, i really could careless if you bought it or not. however, if you find LW useful, its recommended for you to upgrade and pay/donate the money they ask. it is open source, they do give you a free alternative to the paid. if you find no use out of it, you are recommended NOT to purchase pro.i think it says this right before you buy it.

LimeWire has tens of millions of users as a userbase. and since alot of them never show up here, we can assume the installation on those machines went rather well. the problem is usually specific to one person on their configuration.

[rant]
(i reserve the right to blame the users for the products use and fitness for any purpose, including but not limited to the use of nonuse. i also reserve the right to blame the users if they mess up or cant configure their software properly, including but not limited to viruses, network config, firewalls, learning curve, newbishness and ignorance.) hmm, sounds kinda like the GPL preamble doesnt it? i like it! ;)

i would also like to say that newbies dont bother me. i personally LOVE answering NEW questions, but when they fail to realise it should ONLY be stages of your life, not a lifestyle, this is what makes the experienced users frustrated...
[/rant]

btw, that rant is not directed to anyone here particularly in this thread, i just felt like expelling that. ;)

:cool:

I am 48 and retired. The purchase would have been made for my son 13. I greatly appreciated the person who helped us to the extent he could. Where were you sir when your beta professional knowledge could have been used to resolve this issue. I think that my words were not out of place in light of the fact that a paid for product most likely would have ended in the same result.