I was wondering if anyone would be able to help me with my problem installing limewirePro and the basic version! I am so frustrated right now.... I tried to install the basic version first and it went through the process and then when the dialog box came up to either run it or save i clicked on run, the box fo limewire would show up on the screen but it wouldnt load or anything. So i kept trying to install it and it would say that i need to close limewire out in my system tray (which i dont know where that is). So i uninstalled it from my pc and purchased limewirePro and it was doing the same thing. Now that i purchased it my dad erased it from the computer so now i dont have LimewirePro or the basic version and i cant get technical support for pro because its saying that i didnt purchase it. If anyone knows anything about this or knows how to get in contact with anyone can you please let me know.... This is the message that it gave me when i tried installing the program. Hopefully it helps.. ~Thank you ~






LimeWire version 4.9.27

Java version 1.4.2_03 from Sun Microsystems Inc.

Windows XP v. 5.1 on x86

Free/total memory: 2425936/4128768



java.lang.RuntimeException: could not create preferences directory: C:\Documents and Settings\HP_Administrator\.limewire

at com.limegroup.gnutella.util.CommonUtils.getUserSet tingsDir(CommonUtils.java:774)

at com.limegroup.gnutella.gui.Initializer.initialize( Initializer.java:91)

at com.limegroup.gnutella.gui.GUILoader.load(GUILoade r.java:41)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.limegroup.gnutella.gui.Main.main(Main.java:44)



STARTUP ERROR!









FILES IN CURRENT DIRECTORY:

C:\Program Files\LimeWire\.NetworkShare

LAST MODIFIED: 1124820929720

SIZE: 0



C:\Program Files\LimeWire\clink.jar

LAST MODIFIED: 1124820927236

SIZE: 307949



C:\Program Files\LimeWire\commons-httpclient.jar

LAST MODIFIED: 1124820927377

SIZE: 459988



C:\Program Files\LimeWire\commons-logging.jar

LAST MODIFIED: 1124820927689

SIZE: 59154



C:\Program Files\LimeWire\COPYING

LAST MODIFIED: 1124816574921

SIZE: 18349



C:\Program Files\LimeWire\daap.jar

LAST MODIFIED: 1124820927877

SIZE: 311611



C:\Program Files\LimeWire\data.ser

LAST MODIFIED: 1124816577234

SIZE: 358



C:\Program Files\LimeWire\donotremove.htm

LAST MODIFIED: 1124816574765

SIZE: 0



C:\Program Files\LimeWire\GenericWindowsUtils.dll

LAST MODIFIED: 1124816574296

SIZE: 12279



C:\Program Files\LimeWire\hashes

LAST MODIFIED: 1124816745968

SIZE: 298



C:\Program Files\LimeWire\i18n.jar

LAST MODIFIED: 1124820928158

SIZE: 25678



C:\Program Files\LimeWire\icu4j.jar

LAST MODIFIED: 1124820928283

SIZE: 741440



C:\Program Files\LimeWire\id3v2.jar

LAST MODIFIED: 1124820928423

SIZE: 94430



C:\Program Files\LimeWire\install.log

LAST MODIFIED: 1124820929627

SIZE: 1963



C:\Program Files\LimeWire\jcraft.jar

LAST MODIFIED: 1124820928470

SIZE: 136693



C:\Program Files\LimeWire\jl011.jar

LAST MODIFIED: 1124820928548

SIZE: 255016



C:\Program Files\LimeWire\jmdns.jar

LAST MODIFIED: 1124820928627

SIZE: 69306



C:\Program Files\LimeWire\language.prop

LAST MODIFIED: 1124820924627

SIZE: 4



C:\Program Files\LimeWire\LimeWire On Startup.lnk

LAST MODIFIED: 1124820929627

SIZE: 1549



C:\Program Files\LimeWire\LimeWire.exe

LAST MODIFIED: 1124816574703

SIZE: 81920



C:\Program Files\LimeWire\LimeWire.ico

LAST MODIFIED: 1124816574734

SIZE: 13806



C:\Program Files\LimeWire\LimeWire.jar

LAST MODIFIED: 1124820926923

SIZE: 6015866



C:\Program Files\LimeWire\LimeWire20.dll

LAST MODIFIED: 1124816574343

SIZE: 40960



C:\Program Files\LimeWire\logicrypto.jar

LAST MODIFIED: 1124820928689

SIZE: 227510



C:\Program Files\LimeWire\looks.jar

LAST MODIFIED: 1124820928877

SIZE: 630634



C:\Program Files\LimeWire\MessagesBundle.properties

LAST MODIFIED: 1124816568187

SIZE: 114169



C:\Program Files\LimeWire\MessagesBundles.jar

LAST MODIFIED: 1124820927127

SIZE: 2654853



C:\Program Files\LimeWire\mp3sp14.jar

LAST MODIFIED: 1124820928939

SIZE: 40064



C:\Program Files\LimeWire\pmf.ico

LAST MODIFIED: 1124816574828

SIZE: 3262



C:\Program Files\LimeWire\ProgressTabs.jar

LAST MODIFIED: 1124820927173

SIZE: 5964



C:\Program Files\LimeWire\root

LAST MODIFIED: 1124820924611

SIZE: 0



C:\Program Files\LimeWire\SOURCE

LAST MODIFIED: 1124816576687

SIZE: 268



C:\Program Files\LimeWire\spacer.gif

LAST MODIFIED: 1124816579437

SIZE: 49



C:\Program Files\LimeWire\themes.jar

LAST MODIFIED: 1124820928986

SIZE: 433585



C:\Program Files\LimeWire\tritonus.jar

LAST MODIFIED: 1124820929048

SIZE: 152711



C:\Program Files\LimeWire\uninstall.exe

LAST MODIFIED: 1124820929689

SIZE: 104593



C:\Program Files\LimeWire\unpack.log

LAST MODIFIED: 1124820929486

SIZE: 7802



C:\Program Files\LimeWire\unpackedJars.tmp

LAST MODIFIED: 1123281045328

SIZE: 0



C:\Program Files\LimeWire\update.ver

LAST MODIFIED: 1124816573343

SIZE: 2766



C:\Program Files\LimeWire\vorbis.jar

LAST MODIFIED: 1124820929142

SIZE: 27215



C:\Program Files\LimeWire\WindowsV5PlusUtils.dll

LAST MODIFIED: 1124816574406

SIZE: 12808



C:\Program Files\LimeWire\xerces.jar

LAST MODIFIED: 1124820929423

SIZE: 2147687



C:\Program Files\LimeWire\xml-apis.jar

LAST MODIFIED: 1124820929486

SIZE: 207655



C:\Program Files\LimeWire\xml.war

LAST MODIFIED: 1124816574234

SIZE: 12519



ing.

If you can run a stack trace it would seem to me you would know where the system tray is. But anywho......ctrl/alt/del.....Task Manager. Applications...is LimeWire Listed?? Processess...Is LimeWire Listed. If listed, end task.

Perform search (Right click MY COMPUTER) for LimeWire.
Delete entries.

Go to your mailbox and get your email from LimeWire. There is your page for PRO> If Not go to

http://www.limewire.com

and get the basic.


Anything goes wrong from there ask your DAD for help. He may not want you on here.

deacon72
A father of 5.

Thank you very much deacon72 for replying and helping me. i did do what you told me to do and it worked i got Limewire basic and Limewire Pro off of my computer but i went to my mailbox and went to the link that they had gave me. It is still doing the same thing. After i downloaded it and went to task manager to see if limewire was running it was but it didn't open it was just on my screen. I've also tried the basic version to it did the same thing. On the email that i got from limewire it said that sometimes Aol has problems installing Limewire and to try to install it with Internet Explorer which i did but it still does the same thing. My dad by the way is computer stupid! lol. I'm on the computer more then him. He's the one always asking me to help him.... I don't know if you had this problem before or if your just really good with computers but i could use your help if you could.... Thanks again for helping me i appreciate it.....

Try saving it to your computer first then installing it. If that doesn't work you may have to manually install java then install LimeWire. You can get java at the link below.

http://www.gnutellaforums.com/showth...threadid=36420

Please post back here and let us know if it worked

__________________










A little common sense goes a long way

Later Grandpa