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Windows Problems with installing LimeWire or WireShare for Windows users


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  #1 (permalink)  
Old March 4th, 2007
Novicius
 
Join Date: March 4th, 2007
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s21rrs is flying high
Question error message on start up

Ive just installed the new (free) version of limewire onto windows xp and when it starts up, as it is loading, it freezes and says 'internal error' Ive tried uninstalling and reinstalling to no avail!
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Old March 4th, 2007
birdy's Avatar
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Join Date: October 18th, 2004
Location: Perth, Australia
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1. Reinstall Java. Use the JRE offline installer here. Remove your current Java version before you install the new one.
http://java.sun.com/javase/downloads/index_jdk5.jsp

2. Delete LW's preferences folder when LW is properly closed. See points 2 & 3 below. If you've only used very recent versions of LW then the folder will be in point 3's location. If you've used much older versions in the past, there could be a folder in both locations.
Fixes for LimeWire
Deleting this folder will kill all of your settings within options...you'll have to go back thru & reset your options afterwards.

3. Now reinstall LW & make sure to use the offline installer (not the recommended one).
http://www.limewire.com/english/content/download.shtml
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Old March 29th, 2007
Novicius
 
Join Date: March 28th, 2007
Posts: 3
funky.chunky75 is flying high
Default error message on start up

hi, birdy
i have the same prob ive tried everything you suggested and still LW cant get past the startup splash screen any more suggestions,
its driving me mad
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Old March 29th, 2007
Novicius
 
Join Date: March 28th, 2007
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funky.chunky75 is flying high
Default error message on startup

sorry forgot to mention that LW was working fine last week
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Old March 29th, 2007
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Have you installed/updated any security programs since LW was working? Make sure LW's on the list of exceptions/allowed for any antispyware programs etc

You could also try changing compatibility. Right click on your LW icon > properties > compatibility. Change to Windows 2000 or NT...see if that helps.
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Old March 31st, 2007
Novicius
 
Join Date: March 28th, 2007
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funky.chunky75 is flying high
Default error message on startup

cheers birdy
changed the compatability to win 98/ me and is working fine
thanks again
f.c
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