I am a new user to Limewire. I downloaded and cannot open Limewire. A pop-up says that it might be a firewall. I have done all that I can with my firewall support and tried all the other suggestions in this forum. I can get Limewire to work when I turn off the firewall, but I obviously don't want to run it that way. When I tried to change the exclusions under "internet worm protection" as was suggested in one post the buttons were grayed out so I could not choose to modify exclusions. Separately, I did "permit all" for Limewire under programs, still with no luck.



1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have?Norton Firewall 2004 with yearly renewal/update purchased
3. How much ram?256
4. Hard Disk space available?not sure
5. Connection type? (eg: dialup, broadband, cable, etc.)DSL
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.4.12.11
9. Who is your ISP provider (Internet Service Provider)?Frontier
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?Test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.One laptop wireless connection
12. Is this a your 1st try at LW or is this a new problem with an experienced user.First try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?never get that far